Steak 'n Shake

2465 N Dirksen Pkwy, Springfield - 62702
149 reviews
Hamburger Fast Food Burgers
(217) 492-5925

Had take out prices are a little high but they were close for a long while so if you get a chance go back and enjoy.

The atmosphere was nice, and the food was phenomenal. I hadn't been to steak 'n shake in a while to dine in, but it was definitely worth it at this location. Staff was friendly, and very helpful. Definitely would go to this one again!

Definitely do not pay attention to tickets or anything thankfully I had a pen available due to being allergic to onions and stated I was ordered a chili 5 way without onions explained I was allergic to them drive down took a quick bite and bam onions that would have been bad if I didn’t have a 400.00 pen that I had to waste because people can’t read a ticket

Great food, our burgers were done well. The dine in service was very fast. Sue greeted us warmly and makes the best Reese Chocolate Peanut Butter milkshakes.

Nasty ask for plain burger and had mustard slopped all over my lettuce…can’t even get x onions then get an attitude when I say I’ll pay for them, and ask for a nice slice of tomato they give you the nasty end piece after u ask them not to give you that piece! Never will I ever go back there!!! They can kiss where the sun don’t shine… went in and got my money…I’ll make my own, they need to close STRAIGHT FACTS!!!!

This was simply.....awful. They're offering practically nothing anymore, no salads no chicken etc.Honestly upon walking in I immediately wanted to leave but I'd already promised the kids lunch and they were excited, but that would soon change. The kids got a hot dog and grilled cheese and a shake each. The hot dog was burnt and crusty and the grilled cheese looked like it had one slice of cheese on microwaved bread. My mom got a hot dog (just as bad as the kids) and I got a ponyshoe which was basically all cheese and bread with no meat or fries. The shakes we got tased like they'd been premade and sitting in a freezer because the whipped cream was hard and chunky. Honestly the WORST $50 I've spent in a LONG time and I'm seriously not even one to usually complain....it's really pathetic what steak and shake has become.

Probably one of the worst times we’ve ever gone here, our cup broke. They didn’t have ranch. The burger was okay, milkshake was probably the best thing.

You should avoid going to restaurants that no customers are there when you arrive. Food was disgusting. 2 stars because the staff was nice.

I haven't had a single good experience out of many visits to be honest. 1.5 sometimes the food is good and correct!

Always a good meal. Been going since I was a child and it hasn't stayed original it goes to future tastes as well.