2 sundays in a row I sat in the drive thru for 15+ minutes around 10:30 am. This is not an exaggeration. They are under new ownership and you can see the inexperience. Sad part is, once you're in the drive thru, you can't get out until you get past the final window. Make sure you have plenty of time if you go here.
Some of the freshest food I’ve ever had from McDonald’s. Staff was great and friendly
fast and pretty good service. 4/5 stars due to the employees over the drive through speaker almost sounding annoyed at customers, and somewhat rushing customers to order their food. However, the food was still quite good and their app offers fabulous deals that make it exceptionally easy for two people to eat for the price of one. overall would still recommend
I went through drive-thru cashier dint give me. My receipt. My fries were cold. My drink had no taste. And. No napkins or ketchup iaks for ketchup and the guy said it's in the bag....To the owner. You have low customer service skills and you not following with the guidelines the company should follow .Iam gone call corporate
I'd leave negative stars if I could. My food was so greasy. The bun was covered in grease the burger patty kept sliding from between the bun. I asked an employee if they can send a manager to my table she said no. I will never visit this location again. The manager told me that's how my burger should be. No it shouldn't be that badly covered in grease I couldn't eat it I asked for a refund after I had to go looking for the manager since the employees wouldn't get them for me
Some of the rudest drive thru people I've ever encountered.Will never return to this restaurant and will be telling all of my construction buddies that work in the area to avoid this place like the plague.
I've visited this McDonald's 10~15 times in the last few years and it's always been a positive experience. Tamara greeted me with a very cheerful and genuine, "How are you doing today?" and that is actually a very rare thing in fast food. My order came very fast and she did an excellent job.
Today's service was fast, food was Hot... including the fries... and good customer service. Happy Campers all the way!
Great experience. Fresh hot food and our large order was correct. Oscar was super friendly and helpful. Best experience at a McDonald’s since moving to Schaumburg. Thank you, Oscar for the great customer service.
Earlier, at around 10:40ish on this beautiful Sunday morning, I ordered two sausage McMuffins with cheese plus a hash brown. The food was food, but the customer service experience was horrible.Lady at the front cashier left me unattended for a few minutes and pulled up a bill in front of me. I questioned for a while if that was my order and if I should pay. I preceded with paying only to realize that I paid for someone else’s order.When the lady finally returned, and I told her that I paid for someone else’s order, she started yelling at me, asking me why I paid when she didn’t ask me to do so. I asked her if I could get refunded and pay again for my order, she continued yelling at me for paying someone else’s order.I eventually got my order with 2 dollars in cash handed to me for the overpayment.I thought of surveying to report this incident, but unfortunately, she took my receipt And walked away.