Good service, sometimes the online order system is down otherwise friendly staff.
Every year i get a birthday drink, except this time nothing came up and the employee here refused to help me.
These days when you order with light ice.
Great customer service, they’re blazing fast!Fresh donuts, hot coffee, exactly the way you want it.
closed at 6:30pm when it says and they were very disrespectful when I asked if they were still open!! the employee had a blue shirt on!
Came in Wednesday at 10am and didn't get my coffee and food until 10:20 and I was the first and only person he was as working on because he didn't take the other people's orders at all. He just sat and talked on the phone with several minute breaks between each action. He could not have been slower. After he gave me my coffee I had to remind him about my food. He then begins to prepare my food on an old and burnt (with burnt food on it) parchment. I had to interject once again and ask for a new parchment. He absolutely wasted my time and I couldn't be more disappointed. One iced coffee and 2 wake up wraps that were mobile ordered took 20 minutes. I feel horrible for the other people in line. It pains me because this location has stronger coffee than others but this happens quite often with the same guy. I come here every day but I might just go elsewhere so I dont waste my time.
Came in Wednesday at 10am and didn't get my coffee and food until 10:20 and I was the first and only person he was as working on because he didn't take the other people's orders at all. He just sat and talked on the phone with several minute breaks between each action. He could not have been slower. After he gave me my coffee I had to remind him about my food. He then begins to prepare my food on an old and burnt (with burnt food on it) parchment. I had to interject once again and ask for a new parchment. He absolutely wasted my time and I couldn't be more disappointed. One iced coffee and 2 wake up wraps that were mobile ordered took 20 minutes. I feel horrible for the other people in line. It pains me because this location has stronger coffee than others but this happens quite often with the same guy. I come here every day but I might just go elsewhere so I dont waste my time.
Horrible service! I asked for an order and didn’t even receive what I wanted and they didn’t offer to make it again. Also asked for chocolate glazed and they gave me a regular chocolate frosting, asked to replace it and they walked away.
Great service
Would give it a zero star if I could . Charged me $1 for a cup of water and tried charging for an extra cup..