Food was poor quality, employees forgot to put some of my order in the bag. Just poor quality service
An after workout stop for me to savor a Ruben sandwich or Jamacian shake. Clean interior, friendly and efficient staff. New food items tickle the imagination and awaken slumbering tastebuds.
I've been here twice and both times the food was hot and the drive thru staff were incredibly polite! ?
Check your food because this is what you might find when you get home. Never going there again.
I absolutely LOVE this place. Always so clean and well stocked. My foods always fresh and made correctly. They’re always so friendly and genuinely happy to help. My two favorites of all the crew are Beth and Lu ♥️ I had a rough day one day before my daily visit and Lu noticed right away I was bummed. Thank you Lu you made such an impact on me that date. Beth thank you for the cookies and kind words whenever I’m there. You guys deserve a pay raise , i don’t care how much you make right now! Give them more!!! Thank you guys seriously I love this location ♥️♥️♥️
This is the WORST Arby's I've ever been to!! I went through the drive through and placed my order. The young lady read back my order and it was correct. When I got home however, my fries were old and very cold. I ordered a chicken bacon Swiss and it had bacon and Swiss but there was NO CHICKEN!!! I ordered a beef and cheddar and didn't get it. When I went back, I asked the lady what was wrong with the chicken sandwich and she said she didn't know!! I had to tell her there wasn't any chicken on the sandwich!! She ended up giving me the correct chicken sandwich and a beef and cheddar and another fry, all was still cold!! Including the chicken!! I WILL NEVER GO BACK THERE!! This is a new Arby's and it is horrible! It needs proper people working there!! And apparently better management.
I like the new Arby's. It's convenient and easy to get in and out of. The only one problem I have is when they ask me if I want sauce I say no I don't, but they give it to me anyway. It's a waist of if I don't need it and for the company.
The food was amazing. It’s always hot and comes fresh to order. Whoever the night time manager is always makes sure I’m happy with my orders and goes above and beyond if something is wrong. Just love how happy she is to assist me .
FREE SECRET SHOPArrived - 15:10:05Ordered-2 for $6 (chicken cheddar ranch sandwich & classic roast beef and cheddar; SUB sesame seed bun)Small curly frySide of melted cheeseClub wrap meal w/ coke{order taker seemed unsure of the order given, and had repeatedly said “anything else” before I could finish the substitutions on the items.} prevented me from ordering dessert felt rushed.Order placed- 15:11:49Tender taken- 15:27:26“Can you make sure the beef and cheddar has a a regular bun”- female cashier (twice)“Yeah”- male associateTHAT WAS A LIE ?* KEY NOTES*-cashiers seem inexperienced and or trained via computer-BOH lies to FOH when it comes to customers requests. This causes a domino effect.-Food itself was cold in the center, as if it’s cooked and left out under a warmer until you buy. 5/10 wouldn’t recommend the limited time chicken . Not somewhere I’d go during the cold season as the temperature outside matched the food. Prior to this I had a bad experience where half of everything I ordered was wrong and the only thing they offer is for you to use your vehicle to come back and get a replacement hoping it’s better than the last. “What do you want me to do about it” type of response.*feel free to email me for full secret shopper video *
Nice new clean store with very friendly help. We will return again. I have been going to arby's for over 40 years! Love both Arbys sauce as well as horsey sauce!