Subway

3849 Northridge Dr, Rockford - 61114
34 reviews
Sandwich Shop
(815) 904-6692

Its pretty cool place. Go here for my lunch breaks, pizza pretty good. 6.59$ combo for a pizza and a small drink. Pretty pricey for a small pizza but its not as if you are gonna be able to eat a fully sized one in an hour.Menu not the best best, but then its the fault of the corporation not the employees working there. They nice, figuratively and literally.

They got rid of one of their best sandwiches-seafood. They are very greedy with the helpings. Usually rude. I had a bad experience with getting short changed a ten out of a $20 and the manager didn't stand behind it! Boycotting them now for a while!

Called around 7pm to place a pick up order on the phone 05-02-21 for 5 sandwiches for my family. As I placed the order the young lady stopped me on the second sub, and asked me to place the order online She said it was too much for her to place the order because she didn’t have anything to write it down with....I explained to her that no other subway had told me that before, they have always accepted my orders and then she (hung up on me).Reason I called is because the subway website doesn’t let you customize subways online, so I prefer doing my order on the phone.Bad experience, pure laziness, and lack of social skills.

Good food .

Sometimes they don't honor deals in the app or on tv.

Not a lot of meat

This subway is amazing for mobile pick up orders. Generous portions, order prepared correctly everytime. I drive here rather than going to our local subway.

Food is ok, I tried the Philly steak not impressed

I would say when we do eat here its not a problem. But the girl who was there tonight ignored us for a good five minutes. Then she comes around and she was on yhe phone with her Bluetooth headset. Which would have been fine I guess except that she kept asking my boyfriend and I again and again what we wanted on our sandwiches. And then she kept almost putting the wrong stuff on those sandwiches because she "couldn't hear us very well". As someone who has worked fast food and now works hard at another job, I find it very rude and a waste of the employers time and money to have someone who is just gonna be on their phone.

Food was ok. Not as fresh as I hoped for. My biggest problem. Was that I wanted to know what kind of bread there was and I couldn't see the board. When I asked the sandwich artist about bread she stated to read for myself and pointed up. I squinted and still couldn't see it. An elderly woman in line behind me noticed that I was struggling to see and also informed me that it was on the glass on a sticker decal. Why did the customer have to help me? Because the sandwich artist pointed up to the board, turned her back to the customer, and appeared to take out her phone... Ok. Thanks customer in line for helping me out. Subway try hiring people and teaching them the etiquette of customer service. I know now Subway only wants my money and doesn't even care to help me with their product in order to take my money. Phones should stay in lockers, because FB dis not pay for my lunch that day!