What I like about Dunkin.. The food is very filling. 1 breakfast sandwich and coffee satisfy my appetite. And I'm a 2nd. Shifter there's not much open at 2 a.m. .
Out of the 5 times I’ve been here they say the frozen thing is down when I know it’s not they don’t answer the intercom they said they are cleaning the ovens. It’s the worst one ever
I ordered a half dozen of chocolate covered long johns and instead of putting them in a box to prevent them from getting messed up, they just threw them all into a bag! Ruining all the donuts covering the bag in chocolate and making just a huge mess! Why they didn't put it in a box, I just don't understand. The only reason I gave it 2 stars is because I ordered a coffee and a sandwich, and both were good.
I love the coffee but one day you can get a pup cup and two days later we don't have those.
Dunkin coffee is great, large one with extra shot is just perfect, it's almost 1 litre of coffee ? Only the drove through is open until around midday, no dining or ordering inside before around midday. Donuts are nothing to shout about, suprisingly! It's all about the iced coffee here ?? the 5 ⭐️'s is for the coffee ?
AWFUL service. I was given change for a $10 when I gave them a $20. I pointed it out immediately. The cashier said she couldn't do anything about it. I would have to contact the manager Sierra after she viewed the video in a few days. Sierra is never there though. I called repeatedly. Never called me back. Then, finally, after almost two weeks they gave me a gift card for $10. Yeah! It was never the $10, but the principal of the thing. So the gift card makes it all better. Right? Nope. I go to use it for the first time. The manager has loaded no money on it. Unbelievable. Ripped off again. Please do not go there. I would leave zero stars if it were possible.
Absolutely worst service. I’m not joking when I say 50% of the time my coffee isn’t made correctly. I finally called back, and the lady told me there wasn’t a manager, wouldn’t give me her name, and then told me to show a receipt when they didn’t give me one. Then I told her that she didn’t give me one, and she said I should have asked for a receipt. Absolutely worst Dunkin Doughnuts. I almost drove back thru the drive thru just to throw my coffee thru the window.
Lady taking my order was rude, the guy taking my money dropped my change dropped it. Then dropped some of change and said ops. Would give my dog a pup cup.
Three times this month we have gone in the middle of the day and none responds in the drive-thru. The inside of the store has been closed since March 2020 so that is not an option either.When I call later, they say sorry and "something happened". Three times "something happened"? Maybe Corporate needs to pay this location a surprise visit. Horrible service.
Multiple times I have not received all items ordered and of course I do not realize until I leave the drive thru. If only I could go inside and fix the issue instead of waiting in a 20 car line, but nope not open to dine in.