Wish I could give negative 5stars for the horrible experience ever at any Dunkin. The employees are extremely rude and snobby.1year ago 4stars "Not just coffee but Great Coffee"
Not sure why this location is still not open to the public when all other restaurants and coffee shops are open. I heard the owner is "cheap" and won't even turn the AC on for the employees working inside. Today my co-worker and I walked over there hoping to go inside for some cool air and a cold coffee, had to walk through the drive though-such a strange experience. Hopefully the owner reads these comments and opens the store back up like all other businesses have!
Big problem not having your store open to the public. At least then we can see what you have & point to the donuts we want—& get them. Drive through doesn’t work! Past two weeks, I’ve tried ordering & haven’t received it correctly. Obviously she doesn’t know the difference between a “cake” donut & a regular donut. I’ll drive much further to Belvedere now where I can get fresh & accurate orders that I choose!
Total bad experience...afternoon young girl manager was extremely rude and was proud of the fact. Go to Dunkin on Charles. Much better..
The young man at the window in the morning is so sweet. The way he tells everyone to have a blessed day is heartwarming. Such a kind gesture can go a long ways.
Great idea closing inside so truckers can't get breakfast or coffee only serve people that can fit thru a drive thru .... great job guys way to think about the truckers never again will I go here
I'm not sure why I keep giving this location a chance. Today, I ordered a bacon, egg, and cheese bagel and a large hot chocolate. Bagel wasn't toasted, egg was lukewarm, and the cheese was cold. The bacon was the only correctly cooked part. The hot chocolate was okay. Only giving this location a 2nd star because the drive thru was moving quickly. Keep your money and go elsewhere for breakfast. Update: I contacted corporate. They stated that the franchisee would be in touch. It's now been a month and that contact has never happened.*Update* It is now 44 days later. Corporate said the franchisee would contact me. It's never happened.
I stop for breakfast and coffee here more than I should. Even with covid causing staffing issues the staff they have is friendly and fast
The best Dunkin’ Donuts in the world. The BEST customer service.
asked for white chocolate iced .. received coffee with ice cubes. i apologized and asked nicely to remake into frozen. two girls had major attitude and argued.. then took my drink and dumped it into blender. gave me back the same drink with medium ice chunks now. just remake the drink you troglodyte!!!