Chipotle Mexican Grill

751 S Perryville Rd, Rockford - 61108
179 reviews
Mexican Fast Food
(815) 397-8688

My son order 3 soft tacos. He asked the staff if meat was burnt being pervious visit the chickenwas burnt. The staff spoke spanish and my son understood the language. The staff spoke offense about him. My son came back told me what she said. I asked for manager no one came to speak with me and staff went to the back.

Everytime I place a mobile order, I always end up waiting 20 to 30 minutes past the estimated time. My orders are never ready on time.

I would not recommend this location, especially if you want to place an order through the app. I frequent this location often and my food has been stolen at least FIVE times off the shelf. When I have tried calling they never picked up.

Great tasting healthy food. Ordered ahead, hot and ready when I got there. Be sure to add guacamole to your dinner. Tastes great and a super food! Barbacoa is my favorite!

So awful service, the lady who was serving the food with such a bad attitude, OMG, listen managers and clients, you need to doble check which people are you hiring and customers, I don’t recommend this restaurant!!! Awful awful service!!! This is disgusting!!!! I am tired to complaint about this restaurant and the workers they don’t care at all, they serve poor food like it’s was free when we are paying!!! I won’t come back here!!! And if any friend or family ask me for sure I will make sure they don’t come. You don’t deserve to have customer when you hire unprofessional people.

Order was incomplete, none of the food was good but most unsatisfying was the “steak” keto salad. It had no steak, very little greens and cheese and very little guacamole. Basically it was greens drenched in hot sauce. Not happy at all with this location. Definitely will be going to the Riverside location from now on.

Always love the food, the service was very poor today the person at the register was not at the register I gave it a while but our food sat out getting cold. When I said something her and the coworker gave an attitude .

well def never order through the app, you get maybe half of what our ordered as a serving versus going there. Meat was overcooked just not very good at all. Hadn't eaten there in a long while and today reminded me why.

More disappointed every time I go. The meat always has gristles or isn’t cooked enough or almost burnt. The chips are great though.

Very disappointed. All the workers not working talking about going to a party. Food was promised at 7:50 didnt get it till 8:15. The bowls were cold and half empty. Never again at this location. Needs new managers.