Good pizzas, added extra sauce, & baked more well done, perfect pizza
Second time ordering in the last month at the Quincy IL location and was disappointed for the second time. Garlic sauce was open before we got it so the pizza was soggy and the pull apart cinnamon bites were dry and crispy. Left sitting on the oven a bit too long. And no one will answer the speak to a manager option. Guess I'll call tomorrow. $50 79% wasted. Cheese bread was okay.
Terrible experience they messed up our order and said they would fix and have a driver out asap. Forty-five minutes later called back and expressed that we were annoyed and tired of waiting. Spoke with Damon who was zero help. Instead of fullfilling what there were suppose to do the first time, supposedly they voided their mistake. Will never order there again and will also be up to verify they voided this mistake and credited back.
We ordered our pizza at 2:58 and it didn't deliver until 4:10. Then it arrived cold. Not happy.
Cant order directly from store. The forward you to Colorado. If you request talk to the store manager they can't or will not offer you any specials. They claim special is only if you order online.
the guy that answered the phone could not confirm he was at the Quincy store. what a joke. we went eksewhere.
Highly recommended DO NOT eat here had pre-ordered a pizza at 11:20 to be delivered at 12:00 they never showed up it's 1:10 no lunch today!!!
I had to wait a few extra minutes for my pizza because they only had 3 people working and there was a line. Absolutely no problem, understandable in todays climate. A few customers were not happy and as I was sitting watching, the way the employees were treated by the customers was absolutely saddening. I told them as I left and I wanted to reiterate, they were doing an amazing job. All three of them were working their tails off and earned every dollar they got for their work. My food was perfectly cooked. The gentlemen at the front counter was extremely nice even after all the negative comments from other customers previously. I hope they see this. And Papa John’s, I hope you understand that these great employees are furthering your business and i would encourage doing everything in your power to retain help like this. As great employees are a rare commodity as of late.
Horrible hate the way you have to order ended up having to go there and order and get it and then it wasnt even done. All the workers just hanging around outside and on their phones and the place and workers looked trashy and unpresentable
Trying to order on the website was difficult. I finally accomplished that task. For some reason I was never sent an email telling me the pizza was ready. Is this normal? Then when we got to the store we were treated rudely like we were taking up their valuable time. Is this also the norm now? Papa John's used to be our main go to for pizza. Sadly, not anymore!