Subway

7176 Caton Farm Rd Unit S, Plainfield - 60586
68 reviews
Sandwich Shop
(815) 609-8094

This is the absolute worse service I have ever had in my life. Do NOT ORDER ONLINE from them. I never got my food. I am battling over getting a full refund when all I wanted was my food. I dont care who you have deliver it, I ordered from YOU. The employee/owner/whoever that answered the phone acts like its not his issue. Trying to put it on the delivery company. I didn't order from them..BAD Customer Service.

Love this subway location! The owner is always super friendly. My husband and I went in to get two foot long sandwiches and you can tell he cares about his customers. He made sure we got the right amount of veggies that we wanted, and asked us if we would like any drinks, soup or cookies as well. The sandwiches are always good and everything tastes fresh. Our go to stop for sandwiches for sure.

I placed an order online and was told my order would be ready at 9:15pm, they’re hours show they close at 9:30. When I arrived at 9:10 the doors were locked and the individuals inside closed early and when I and multiple customers told them we had placed online orders we were told to come back the following day for our refunds, when I told the employee why was I charged if they weren’t going to do the order he told me “don’t worry about money man” and continued to walk to his car, as multiple customers that had placed online orders arrived this is absolutely unacceptable, I’ve worked in the restaurant business and you don’t close the doors 30 minutes before you close, the response from the employees was absolutely disgraceful and I will make sure I let everyone in the community know how customers are treated in this establishment.

Staff is awesome, never have any issues. No option to get toasted veggie sandwich for some reason.

Would rate 0 if i could. Went to the place for a meatball sub with mozzarella. When I ordered the man put on cheddar cheese. When I corrected him he just sprinkled the mozzarella on top of the cheddar and sold it to me. Tasted terrible and terrible service never coming back

The sandwiches were very good. You know what to expect when you go to Subway and we got exactly what we ordered. It was an OK lunch.

The sandwiches were made pretty quickly, and they tasted pretty good. The quality overall of the restaurant was great.

The middle aged Indian guy that works there is so nice! But, what ever happened to $5 footlongs?

When did the $5 foot long become $10???

I received great service when I visited this restaurant. ??