Jimmy John's

12632 Illinois Rte 59, Plainfield - 60585
74 reviews
Sandwich Shop Fast Food
(815) 436-8002

I walked in & ordered a salami, turkey, lettuce, cheese, and mustard sandwichIn return I received a turkey, salami, Mayo & tomato sandwichTo screw this up… That’s just pure incompetence at its finest.

The people running this store are absolutely incredible. They do great work, respond actively, and are generally just killing it.Their management and leadership should just retire though. They aren’t necessary.15$ for an 8” sub? Capitalist thieves that haven’t worked a day in their loves lmao.Cheers to the employees that suffer the managers they’re stuck with.

This Jimmy Johns staff was very friendly and made me feel welcomed. Robbie went ABOVE & BEYOND & took care of me by signing me up to the rewards program. I wasn’t aware of the rewards program nor how it worked. He was very excited to talk to me about the program and assisted me with the process from beginning to end. We need more Employees like Robbie!He was very passionate about the Jimmy Johns reward program abs his job.

It look over a hour just to deliver a sandwich. This is not the fast delivery that they say .

I always order from this Jimmie John’s then today after waiting 30 minutes for my food I call and the guy like the driver said they don’t deliver to my address which made no sense because I always order from them then it’s like were you guys going to call me and tell me that. Never will I ever order from this spot again.

I have been here three times over the past two months and the food is consistently bad. Not fresh and the bread seems hard or chewy every time. There were plenty of people working but they really need to up their game when it comes to the quality of their food. It’s pretty bad.

Submitted my order at 12:36pm and it was at my door at 12:46pm! I love this location!

Freaky fast, and delicious! I always look forward to my #6 veggie ?!

Horrible customer service! I usually order my sandwiches online and have it delivered, but today I wanted to go in. Big mistake! The gentleman behind the counter was very unwelcoming. He didn’t even acknowledge me. They messed up my sandwich and when I said something the girl seemed upset she had to fix it. Overall it was a very bad experience. I would not recommend going inside.

Unwelcoming vibe. Ruined my mood and I was waiting for my chips which they didn’t place in my bag. Was standing there. I get mistakes happen, but seems rude. He apologized. And as courtesy, please say the total to the customer when we are paying. Thanks