I typically only go through the drive-thru where every time I go there I am greeted by a friendly voice that promptly takes my order. Then I get to the window to a smiling face that takes my money and within minutes I got a bag of deliciousness for an amazing price
Food was good at the Grande Prairie location, better than other locations. Still very disappointed there is no inside service. This is the reason trips to Steak and Shake are rare, used to go a lot, now just a few times a year.
I was very disappointed today.. and I LOVE steak and shake. I went through the drive up, My drink had no ice.. the Frisco melt was so burned on one side and the fries I don't even know..like it needed fresh oil.
Steak burgers didn't taste like steak burgers,chili Mac was extra greasy,shakes were not thick at all,root beer was warm,they were out of ice,wrong timing I guess.
They don’t even disearve one star they clam to allow pick up but they will not serve u unless u go threw drive three and if u don’t have a car it’s not possible to get anything there is one employee who is beyond rude they will alway mess up at least one thing on your order I work very close to this restaurant and it used to be my absolute favorite place to go but since they started renavating it’s terrible if you try calling no one will ever pick up I deff think they need a complete staff change in my opinion
Been sitting in the drive thru for about ten min now and no one has even said a thing to me. I don't understand why as it's still open until ten and the lights are on
Been sitting in the drive thru for about ten min now and no one has even said a thing to me. I don't understand why as it's still open until ten and the lights are on
I'm not sure what was going on but there was only 2 of us in the drive thru and we didn't even get our order. We waited for awhile nobody came so we left. Not good today.
The fries and burger were cold and the drive thru worker was not friendly. The shake was pretty good though.
This Steak ‘n Shake specifically is a joke. Never open like times posted on door & online. Horribly slow when they’re open.