Can you guys open up earlier at like 6:00 so I can stop before 7AM shift to get a smoothie?
Bruh, had to wait a full hour for my smoothie cause they only have one dude working. I was the 3rd person in there. Either close down or get more people!!!!!!
The staff, Paige and Liz, were outstanding tonight on 11/5/21. They suggested a wonderful option for me during their busy schedule on 5$ Friday. They were very friendly to all of the customers and were extremely quick with the preparation. Thanks!
The drinks are great. Staff works hard. Bogus as hell though that they can't take tips on card. So many times I've wanted to tip but don't have cash on me. They should be able to get their money!
Great service.
I went in this morning for the $5 medium smoothies and I am very disappointed with the customer service and how my drink tasted. I ordered 3 smoothies and waited 30 minutes to get my order due to the blenders going down. I understood and waited patiently as the manager got the blenders up and running. When I received my order, all 3 smoothies were not a smoothie consistency instead it was very much like water and it tasted watered down. I called the store and was put on hold for 15 additional minutes. I tried to call back and the recording said the store was temporarily closed. So I called the Grand Prairie store and I was told I can not get my 3 smoothies made over because they can not give out free smoothies(like I did not just pay for 3 smoothies). I am very disappointed on the service and the quality of my smoothie!!! I probably wont go back to Smoothie King again.
Ordered with the online app. My card was charged and I got an email confirmation it would be ready at 8:24 AM. Drove to store and even though the sign said open at 7:00 AM the store was locked. I have been trying to call to get a refund for 2 hours with no answer.EDIT: They called and credited my account so I changed to 3 stars.
Inhospitable place will not patronize this place again.
I came in to smoothie king this morning and stood literally 30 minutes before I had no choice but to leave for work because the lady at the counter hadnt helped anyone that was in line and was taking her time only doing orders that came in online and ignored everyone else. She looked like she completely hated her job and didn't even acknowledge the people waiting. Many people left before I did and she still ignored the people standing in line. I've never had problems with smoothie king in the past but this really bothered me because her customer service skills were terrible. I usually dont leave negative reviews and I'm sorry but today deserves a negative review.
Service was not great. Some young woman not wearing a bra seemed to wreak of marijauna, obnoxious laugh for no reason and seemed heavily intoxicated.