It's little Caesars, if you want cheap good pizza this is the place. The reason for the 1 star is that they use Door dash, even when ordering through their website, and this is not told to you. Just put something on your website that says "powered by door dash" or something, so I can keep my phone on me when they inevitably get lost and need directions
This is my 1st review ever. I showedup after my pizza was suppose to be ready and inside the portal. It wasn't in there even though i came 5 minutes AFTER the latest possible time on the app. No workers would acknowledge me even though 2 were at the counter. So i stood at the cash register and the worker walked away without saying a word and left me standing there. After I watched her walk around aimlessly in the back a different girl finally came up to the cash register and looked at me silently with an annoyed expression on her face. I said "I'm a bit late for my portal pickup, but there's nothing in the tower" she asked me for my name and then walked away. One of my pizzas was in a box sitting on the counter for probably over 10 minutes and the other was in the oven. If one worker had at least said "Sorry about your wait" or even acknowledged me or the situation, Then I would feel so much better. But once my pizza was finally ready I saw a girl carry it to the counter so I walked up to the counter and stood directly in front of her. She completely ignored me, and took my already cold pizza and started to put it into the portal even though I was standing face to face with her.Another customer was at the portal looking confused and not knowing what to do but no worker helped her out and since I had already been waiting so long I asked "Can u please just hand it to me?" And without even looking at me she says "I have to put it in here." So now I was stuck behind this other person and the worker then disappears to the back. No worker ever said "Welcome to Little Ceasars", or "Thanks for coming" or "May I help you?" or "Have a nice night" or "Sorry for the wait.". I felt like I was inconveniencing the workers by buying food at their restaurant. Just a basic bare minimum of customer service training would make such a huge difference at this place. That was a genuinely awful experience.
This is my 1st review ever. I showedup after my pizza was suppose to be ready and inside the portal. It wasn't in there even though i came 5 minutes AFTER the latest possible time on the app. No workers would acknowledge me even though 2 were at the counter. So i stood at the cash register and the worker walked away without saying a word and left me standing there. After I watched her walk around aimlessly in the back a different girl finally came up to the cash register and looked at me silently with an annoyed expression on her face. I said "I'm a bit late for my portal pickup, but there's nothing in the tower" she asked me for my name and then walked away. One of my pizzas was in a box sitting on the counter for probably over 10 minutes and the other was in the oven. If one worker had at least said "Sorry about your wait" or even acknowledged me or the situation, Then I would feel so much better. But once my pizza was finally ready I saw a girl carry it to the counter so I walked up to the counter and stood directly in front of her. She completely ignored me, and took my already cold pizza and started to put it into the portal even though I was standing face to face with her. Another customer was at the portal looking confused and not knowing what to do but no worker helped her out and since I had already been waiting so long I asked "Can u please just hand it to me?" And without even looking at me she says "I have to put it in here." So now I was stuck behind this other person and the worker then disappears to the back. No worker ever said "Welcome to Little Ceasars", or "Thanks for coming" or "May I help you?" or "Have a nice night" or "Sorry for the wait.". I felt like I was inconveniencing the workers by buying food at their restaurant. Just a basic bare minimum of customer service training would make such a huge difference at this place. That was a genuinely awful experience.
Was so slow waited for 45 minutes gave free food to another customer for waiting and didn't wanna help compensate anybody else and had a lobby of 10-15 people
Had to wait 15 minutes for pizza but they said 7 but still good pizza for the money
Slow to understand on the phone
Reliably tasty if nothing more you know exactly what your dollars will buy
Love their Pizza I wish they had it closer to us
Pekin Illinois location is not able to take orders online at the moment, therefore any offers are not valid. You would think that they would accept any online offer over the phone until they correct the apps issue, but they will not. Very disappointed. I will be ordering from 2 P's Pizza from now on.
For the price it's hard to beat a hot and ready sausage pizza and some crazy bread. A meal you can easily eat twice off of for less than 9 bucks, hard to beat that. I don't usually enjoy chain shop pizza, however for some reason I personally enjoy Little Caesars, always have so I might be biased.