Food is good but y'all need help my second time my order is over a half hour PROMISE TIME.. orders are always late and customers were over by me complaining on wait time. Arguing with customers and no apologies. DONT MAKE A PROMISE TIME IF YOU CANT DELIVER! -7:42 on a calzone! Unbelievable!.. or just go Domino's or Pizza Hut cause they don't deliver on time..EVER
The new owners were amazing. I was helped by Juan with my catering order for a super big important event from start to finish. The food was hot, delivered on time and tasted amazing. Everyone at my party said it was delicious. I would highly recommend the Rosati’s on Smith in Palatine.
We like to try a different pizza place every now and then. This was our first time trying Rosati's pizza and we absolutely loved it! Excellent crispy thin crust and no skimping on the ingredients.Rosati's is now at the top of our list of faves!
We don’t eat pizza like we use to. Eating the Rosati monster pizza was the best! It has the same great taste, fresh ingredients and enjoyed by our family! Thanks for being consistent!
I asked if they could pull off a crispy thin crust cheese pizza without burning the cheese. She assured me they could. It was absolutely perfect! Delicious and crispy and fabulous.
I ordered the Hawaiian Luau. It was phenomenal! I was in the mood for a lil something different.
They were extremely accommodating for our large school order. on time delivery and generous discount!!
Ordered online. Their website is a little clunky, but still it is a great option to have. Used the progress indicator and when it said the pizza was ready to pickup we drove there. We had selected curbside pickup. There was no instructions for that, and I think this store treats it the same as in-store pickup. Our order wasn't at all ready. They told us to wait 10 more minutes. That was inconvient and annoying. They didn't fess up to their error or offer us a coupon to compensate or anything like that. They said we probably called the wrong store. No, my order confirmation shows the correct address. After the wait our order was ready. The pizza was quite delicious and otherwise everything was good. I'll order again but feel a bit disappointed in the order error and delay. Have ordered from them many times in the past and have always been happy.
Had no problems with the order whatsoever. The girl who took the order repeated it clearly to make sure I got the correct order. she told me up to an hour get the order, yet it came in a much quicker time than that …. Didn’t get the drivers name but extremely polite and friendly!
Excellent thin crust pizza, always a nice crispy crust!