Really disappointed in this location. They delivered my sandwich wrong twice. When I called the second time they offered a credit for part of the meal. Now a few days later I call to use the credit, they tell me they are busy and to call them in a couple of hours. I definitely do not recommend spending your money on this location. I am absolutely blown away by their disregard.
Jimmy John’s is amazing! I really love all of their food on the menu. The smells of their delicious food are spreading all over the place. The food is made to order, all of it are fresh, and always new. They prepare and serve the orders so fast and quick. All of them are working really fast. The food will literally serve to you while it is hot and fresh. Very fast service. Everything went as expected. Their food is quality and delicious. Their staff is so friendly, nice, and decent. They will greet you once you enter the place and even guide you to the vacant spot. They all know how to accommodate all of their customers. Also they really care to all of their customers and give their best to satisfy all of the customers. Very personable staff. This place is really huge, so clean, and neat. The whole place has a lit vibe. It is very relaxing and comfortable. It is also near to many different place around. They got the perfect location because it is very accessible and so near. You all must give this place a try. Visit here and you will know exactly what I am saying right now. Jimmy John’s never disappoints. Great place for fast food and comfort food that will surely satisfy our cravings. I would really love to go back here again soon when I have some free time. Thank you for a wonderful service and experience guys! Keep it up!
First, I'm a Jimmy John's brand advocate and have made Jimmy John's my lunch go-to for over a decade, as a result I visit Jimmy John's locations all over the place. This particular Jimmy John's is closest to my house and I would give anything to see improvements but it's absolutely terrible. 1) It's beyond slow. Any time of day, any day of the week.. there is ALWAYS a line. Usually a 10 minute wait or so. 2) The unsweetened tea has been rancid on more than one occasion.. not sure what they did to it but it made both me and my wife sick just smelling it. tasted to confirm it was definitely bad. 3) there is always trash in the floor behind the counter which is available as soon as you walk in (because of the angle of the room) - papers, meat, lettuce, all over the place back there.. definitely not what you want to see when you walk in. 4) the last few times I went (i don't go to that location any more), they have had no chips. and this was over the period of weeks. Not sure if that's a covid supply issue or not, but other locations had them. I now drive 4 miles out of the way if i want to go to Jimmy John's to avoid this location. I should also mention, I'm a 48 year old male and run my own business and NEVER take the time to write and complain like this. I'm far from a Karen.. but with that rotten tea the last time I have had it with this location and want to see it meet Jimmy John's standards for selfish reasons (it's closest to me).
Orders are always extremely late, and about half the time they're incorrect when they finally get here. I placed my order at 11:57 am. 40 minutes later, it still wasn't even out for delivery. I called to check on my order and was first told that they were making my sandwich right then, and then he said actually the delivery person was leaving with my order right then and that I would be the first stop on his route. Another 40 minutes later, and I still had no food. I tried calling the location several times, and they had very obviously taken the phone off the hook, because I just kept getting a busy signal over and over and couldn't get through to anyone. This is not the first time I've had this experience with this location, and several people at my office have had similar issues. If the website would allow me to order from a different branch, I certainly would. Terrible service.
I was looking forward to a sandwich for some time now. I finally go in and bring it home. I open it up and the lettuce doesn’t look fresh at all. Took out the lettuce with dark spots to eat it. Are receipts not given out? Do I have to ask for one?
A bunch of “kids” run the store and seem to have forgotten or never known the fundamentals of service and manners. I love Jimmy John’s but will be going to a different location from now on.
A bunch of “kids” run the store and seem to have forgotten or never known the fundamentals of service and manners. I love Jimmy John’s but will be going to a different location from now on.
This JJs is soo slow. Every time I call it is 45 minutes before they are ready for pickup and they are constantly out of bread. This is not a one time issue - 5+ times already this year!
I live in the area and have been ordering lunch from here frequently due to working from home the past year and not always having time to run out. There's not much offered for delivery in the area, and this is the only Jimmy John's location that delivers to me, but they have gotten my order wrong the last six times I've ordered from them. They either forget something or just completely give you the wrong item. My order usually costs around $13 and I tip like $4/$5 so it's annoying paying close to $20 for a sandwich meal and not even getting what you ordered.They consistently forget side condiments. It got to the point where they added a note to my account apparently to not forget something so then it went from getting zero of what I ordered to like 15 packets of mustard. Like is this a joke? The note must've been deleted because it's back to forgetting things again. I'm not one to make a driver make another trip just to bring condiments or request a refund but I'm no longer ordering from Jimmy John's. I hear the owner isn't worth supporting either. Disappointing.
Jimmy Johns is amazing!! I want to thank the employees and manager for their great service and being quick when it comes to food. The staff and managers put a lot of work making the food quick and I wanted to thank them. The kickin ranch is really good and I like all their sandwiches! Thank you so much for the great food!!