Typical Starbucks affair. Although the bathroom cleaning could use some work.
Best customer service I’ve ever experienced at a Starbucks!! And the drive through is always so quick. Love this location!
Starbucks is not for everyone, So I entered the store and I stand by the pick up area waiting for someone to ask me how can I help you but I got nothing, another customer enters the store waited for a minute then Rachel looked me in the eye then asked the guy that came after me, are you waiting for something and helped him out. The wait continued and I’m counting the minutes, finally after maybe 10 minutes someone asked me, what you’re here for ??. This is Ridiculous. But why tho ?? Is it because the way I look ?? I’m I not welcomed there ?? Should I stop drinking coffee or change the way I look?? The service was horrible and I hope someone will take this matter seriously and tell the employees there is not how you feel about the customer is about treating everyone equally!!!
I’m very disappointed with the poor customer service for this shop today ion 180th and wolf road in Orland park Illinois. I decided to goInside the store since the drive thru was long. I was the first in line to order when I came in. Several minutes later I noticed that I’m not getting my order. Several customers at least 5 behind me had already gotten their orders. I then asked politely the guy who was mixing several drinks for some customers about my order but he said “ it’s not my Job”. I again asked him if he can check my order and again he said it’s not his job. I then went to the lady who tookMy order and she apologized for the mishap. I understand it was a busy morning but the guy who consistently said it’s not his job dies not represent you as a company with good reputation. By the way that coffee and sandwich was for a special mom on this Mother’s Day. I hope this company can enlighten this kind of employee about good customer service. He could have at least said “ I’m sorry for the delay but I can have someone help you with your order”
Good service. Hot coffee.
Amazing they knew I was plowing and offered a free drink denied it since I already had coffee from another Starbucks. Very friendly staff. I like the one in Lockport where I’m usually get my coffee and did.
Thank you to all of the workers on shift yesterday afternoon (12/26). You are appreciated. They were both quick and polite.
Nice CLEAN Starbucks Orders done right the first time!
Bought a ice green tea latte w/ oat milk & 3 pumps of vanilla/ service is great. There’s a drive thru option so if that’s what you’re looking for and you’re around the area, come to this one. They’re sweet over here!
Will never go here again, don't like mud coffee.