It was a great experience
Did not like going thru the drive thru. No menu of the different flavors of ice cream whatsoever!! Time to get back to normality!!!!
For the last 3 days, our coffees have been made without oatmilk. My girlfriend is vegan. Today we went through the drive through and our coffees were made with creamer again! We went back through the drive through and specified we wanted OATMILK. The Indian lady (who was talking like she's on drugs) gave us our coffees again with creamer! Said f it and went to Starbucks. We will not be back. Makes me question if yell would give a person with allergies an allergen
What a DISASTER!The parking lot looked deserted and the lights were dim so I drove around to see if they were closed due to short staffing. They were open. I went inside and there were 5 employees all standing in the front of the store. Not doing anything particular. I wasn't greeted or acknowledged besides a stare. The stares felt more like "what are you doing here" than "what does this customer want". I ignored this.No one was standing ready to take an order on the Baskin Robin's side so I went to the Dunkin register to order a Cappacino Blast. The older woman said she can't take my order so I must go to the Baskin side. I walked 3 ft over to the Baskin side where 2 young men stood looking baffled at. They looked at each other like "do you want to take this?". Finally one decided to ask me what I wanted. I repeated my order. The young man said "Oh...uhmmm...we don't have the stuff for it". I'm not sure why this place didn't have coffee or icecream to make this but 5 ppl in a room couldn't figure out good customer service . This was the dumbest restaurant experience I've had. Makes for a good story but don't come to this place.
Great ice cream
I visit this location all the time since it is right down the street from my job. And the only reason I am giving it 4 stars is because of one of the gentleman that works there that really goes the extra mile when I come in. His name is Will. When I first started coming there back to back, he suggested sell. He told me instead of getting the smallest container of ice cream, why not get a quart size since I love the ice cream so much. I thought that was really nice of him because, I knew nothing about the store being able to make up fresh quarts. I thought you could only get pre made quarts. Well, once he informed me of that info, I've been getting quarts ever since.
Came to the location at 9:30 on a summer Friday night when it was supposed to be open up till 11 o'clock and the employee said through the drive thru speaker that she was closed right now. Went back about 20 minutes later and it was darkened and no one seemed to be there.
Great place
Very cheap on whipped cream, that is the best part on a latte.
Good service