I got boneless BBQ wings and they are the worst wings I have ever had in my life the chicken is burnt there is barely and BBQ sauce on the chicken
I love IMOs pizza but their customer service is horrible. We got a pizza delivered and specifically asked them to ring the door bell when they delivered the pizza. Then I go outside awhile later to find a cold hard pizza. Me and my wife called the establishment and the manager said there’s nothing he could do and the driver has been doing his job for five years and we could contact corporate if we had a problem. I offered to bring the pizza back up to them and the manager said that’s fine we’re still not gonna make you another pizza. Not my fault people can’t do their job and then blame the customer for it. No one should have to eat a cold pizza that they paid for. Horrible customer service especially from a manager.
I ordered my food and got it delivered once I received my food and opened the box it was HAIR on my pizza! I called hoping they would satisfy me but she didn’t she told me I would have to wait another hour for them to remake my pizza and didn’t offer anything for my troubles. NEVER AGAIN!
Imo's Chef Salad is soooo good. FRESH VEGETABLES, LOADED WITH MEAT AND CHEESE.. very fulfilling
Pizza was cold, dry, and toppings were very skimpy. Not the same as other locations. I ate it only because I was starving, otherwise I would've returned it. I will not be ordering from the O'Fallon, IL location anymore.
I placed a online order for delivery. The driver left my food on the porch without any notification (such as a knock, doorbell, text..) that it was dropped off. I just so happened to go look because it had been at least 45mins to a hour & my food was sitting on the porch filled with ants! I called for a refund & was interrogated by Kaleb as if I had to lie about a $20 pizza & wing!!! He argued that his driver says she rang my doorbell 3 times, UNTRUE! He then goes to say he was checking his system because he had a complaint a day before on my same street as if that justifies ants being in my food! Common sense should tell you not to leave food that has holes in it such as a pizza box uncovered!!!
It stinks inside and my salad was super wilted. The “fresh” ingredients weren’t fresh but the pizza is good
Boys are on point here! Pizza aand salad . Quoted me 50 it was here in 25. Glad to see hard working kids still growin up
Service was great and the food is always fresh and delicious
I LOVE Imos Pizza... however, this location is pathetic!! I ordered a cheese pizza CHEESE.. and when I got it, it was BURNT!! Like the cheese no longer even looked like cheese! When I called, the Manager Jacob told me it wasn't his problem and there was nothing he could do! What?! There are other locations out there.. do NOT go to this one!! He wouldn't give me a refund or anything!