Worst experience ever at this location. I placed my order online at 5:27pm and the tracker notified me that my order was done and ready at 6pm for pickup. I show up to the window and payed to find out my order was even prepared yet. I had to wait an additional 35mins to get my 2 pizzas and spinach feta bread. Which the spinach feta bread was done way before my pizzas. I asked to speak to a manager and was told she was to busy to come to the window and speak with me. Finally I got my food from the employee who was extremely rude and kept rolling her eyes.
Estimated 20-30 minutes for picked, took over an hour for a wrong order. Not just once, but every time (past three times) its the same. They have a whole computer system, why not use it to change the waiting time automatically, would've been fine if it told me an hour wait... an Dominos is my favorite pizza, its easier to go to Troy dominos instead.
If there was a zero star option, I ordered 2 pizza today online and boneless wings. The first pizza was supposed to be Marinara sauce it wasn't instead you guys gave me a cup the second pizza was supposed to be barbecue sauce and instead it came with BARELY ANY SAUCE, for the boneless wings the sauce was supposed to Buffalo and sweet mango habanero instead I got icing, ranch and Buffalo sauce.
I was visitingIn O'Fallon IllinoisI called Domino's to place an orderAt 11:30 p.m.They told meThat my orderWould be deliveredIn about 30 minutesThey are only one point four miles away from the hotel that I am atMy food did not show upAt 12:35 I call to check on my order to see when it will be deliveredAnd the phone message kept saying they are now closedWhich means I have to go to bed hungryI am so disappointed
Mostly good experiences with Domino's in general. However, tonight was our school's fundraiser, and rather than properly staff their store, they only had one driver and one manager on duty. I got the estimated wait of 150 minutes, and even went with it so I could support my kid's class. After 180 minutes, and hours of trying to call to see what the problem was, they said they had been trying to call to adjust everyone to carry out. Wish I believed them, just think they dropped the ball, and will not be ordering from Domino's again. After 3 hours of waiting for pizza, I made leftovers. Let it be a lesson to schools who want to raise money - DO NOT USE DOMINOS - they lack common sense.
Great experience! One of the workers was really nice to me, and also kinda hot so that's a plus! Food was nice, thanks for recommending the chicken alfredo pizza. 10/10
Would not recommend ordering anything for delivery past like 1:00 pm. They never have drivers and will just call to let you know they’re canceling your order.
I have had mostly good experiences with this domino's location. But this last time was not 1 of them. I placed my order online and it stated that my order would be ready in 30-40 minutes for carryout. I understood that with it being a Friday night. But it ended up being 80-90 minutes before I had product in hand. Also I didn't get the exact pizza that I ordered. I asked for a Brooklyn style pizza and it clearly was not it. When I took the pizza back inside to question the workers on it, he told me that what made it Brooklyn style was the way that it was cut not the type of crust. That is false. But if that was the case, the cut was also wrong in addition to the crust.
We get pizza ? from here a lot for work. The pizza is always excellent. I came for pick up and lost the receipt. My manager needed this for reimbursement. I spoke to a few people. Everyone I encountered was kind and professional.
If you are slow that is fine but waiting over and hour and a half for my order is just unacceptable and the driver just dropped the pizza and ran no knock nothing the pizza is barely warm and dried up cheese fully settled and is lukewarm I do not recommend this dominoes I would try a different location this one has done this multiple times