I ordered the California Cobb Salad online for my lunch. This was the worst experience ever. The salad had not Bleu Cheese Crumbles, No Egg, The Grilled chicken was fried and only small broken crumbles of that. There was minimum avocado. I literally just paid $18 for a container of Romaine Lettuse. They did manage to include the extra dressing that they charged me $0.95 for.
Ordered delivery, and the driver apparently accepted multiple orders and was over 1.5hrs to get me my (cold, cardboard) pizza. At first, I didn't blame Slice Factory, since it's not their native delivery service, but I have been trying to get in touch with them for a refund for 3 days now and they keep giving me the runaround. Apparently basic cashiers can't issue refunds, only the manager. So the manager wasn't there on Saturday night, and I was told to call back Sunday. Except he wasn't there Sunday either, and I was told to call back from 9-12 on Monday (note: store doesn't even open until 10 as I found out at 9). Called back at 10, and manager STILL isn't there "maybe in 35min-1hr" -- REALLY? I've made about 4 different calls now, and this is just absurd that the staff apparently never know when the manager will or will not be in, and that staff themselves aren't capable of issuing refunds. I definitely will not be back, and I recommend you stay away as well.
There buffalo fries are off the ??chain. So freaking good. ??
I ordered a factory salad that promised grilled chicken (I instead got this raw fried chicken), roasted red peppers (there are about 3 total), and avocado (none). I paid extra for spring mix (I got the standard romaine). I called them, they offered no refund or support, but said I could contact Uber eats to get a new salad.
Went here with a friend last week around 11am. Was going to get a slice of pizza, but everything looked cold and the heat lamps weren't on. I ordered boneless wings instead, but they were "sold out", so I got a Cobb salad. This was one of the worst salads I've ever purchased. The avocado was completely black and rotten and the lettuce had pink spots. They also put grapes in it, which isn't an ingredient in a Cobb, nor is it listed on their menu. Maybe the staff confused grape tomatoes with grapes? ? They do not have wrapped utensils here. My unwrapped fork was placed directly inside my salad. I returned it for a refund, but was not even offered an apology or a fresh replacement. On top of that, the cook wasn't wearing a mask while preparing food. Eat here at your own risk.
Best pizza factory I ever been tooBeyonce and Adrian should run this place
I enjoy the meal variety. Mostly, I just want a quick meal to eat when hungry, and appreciate fast service.
Cool staff and great food
Came to pick up my order and as I did the cashier audibly laughed at me as if she knew something was wrong with the pickup order. Easily the worst pizza I've ever had lmfao omg how was it so bad? It was slimy and wet and looked 1 day away from molding. I ate here 2 weeks ago and im actively gagging right now at the thought of that pizza slice writing this as i drive by it ????
First time here. Got 2 slices of meat lovers pizza and 10 wings. My total was $29.12. We got half parm/garlic and half spicy garlic. According to my daughter the parm/garlic was ok but my spicy garlic was yuck! They should have been cooked longer because they were a bit mushy. No crisp at all. We were the only people in the restaurant so they didn't have to rush our order. Pizza slice was ok. I won't be going back. I would have been more satisfied filling my gas tank with that money!