We ordered 4 Dunkin drinks so simplealmost tastes like flavored water ?? even the color of the drinks were weird
Worst DD I’ve been too, the Spanish lady is so busy talking and making jokes everyone in the line including me got our orders wrong, as I’m thinking I’m early to get to work at 7:30am, I get there at 7am order 2 ice coffee 7:15 I get one and then she ask me what you’re waiting for, I was like for my other coffee but you’re too busy taking, I get out of the DD at 7:26, poor service, not excellent in customer service and no common sense.
The staff at this Dunkin' donuts is friendly, helpful, and very professional. I shall return?
First time coming here. And am super impressed. Luis was working alone and was backed up but he managed to hold down the fort and give us nice warm food and great flavor. I ordered a straw berry coolatta and let me tell you when that thing hit my taste buds my arm hairs spiked up it was so good. Thank you luis and continue the great work. You deserve a raise.
The barista Tashia was very knowledgeable and made my coffees just right. She has great customer service and repeats your order to ensure she gets it right.. top notch service..
I always like talking. The only thing about dunking though is that all of their food taste like bleach water. I can smell and taste the freezer when I take a bite out of the food. Is that part. Plus they're refresher drinks are terrible tasting. They leave a nasty taste in the mouth after drinking them so y'all might as well go ahead and save your money. Also they don't have the flavor balls inside of the refresher drinks as advertised.
This Dunkin is not the same at all anymore.they are beyond rude they will mess up your order and catch a attitude when you ask them can it be fixed. It is a young lady that works there with red hair she is the rudest one of them all I cannot believe she actually have a job everyone needs a customer service class that works here especially the manager with the black ponytail she will stand at the register and ignore you and she will not serve you until she is done with what she is doing I really miss the old crew well mannered and respectful this new crew is beyond a mess the only one that talk to people right is the young Hispanic man with the ponytail the rest of them need to take a class on customer service literally. Also the bathroom for the customers looks like a dump while the one for the employees is clean and smell like Lysol I will be contacting oak park health department because I know they will not approve of that at all if you guys go here be prepared for the attitudes lol I will not be returning here gave them way to many chances
This dunkin is not the same as before. The manager I think her name is Rosa is a very unprofessional. This woman is rude and has a dirty mouth she's always saying bad words in spanish. She lies to customer's I asked for almond milk which is a different charge she gave me skim milk I brought it to her attention while I'm standing in front of the soft drink cooler I never saw her pull out almond milk for my coffee as the other girls always have she will look dead in my face and lie.message to the owners Rosa needs a class of customer service skills she is a horrible person when I go in i dnt want her serving me. This dunkin is on my way to work so I like going there I just think you need better management
Thank you for your food. It’s so fresh and delicious, and it takes the work and guess-work out of my busy life when it comes to eating. Foods are AWESOME!
Do not order from this place if you are Black.. they treat us bad , they customer service sucks and the manage is very disrespectful ..