We waited too long for our order (2hrs) and on top of that we had people that came after us (60min-90min) with their order brought to them. I would give 3 stars because the manager and the register people were cordial to us, but the goal of a restaurant is to bring food to the table.I could've waited more but they did not even bring the appetizers and the people ahead of us had theirs. We also did not have many people so maybe the server was looking for larger tips with more people on a table. Keep this in mind if you go here.
Not sure how you guys can sell customers an entire order of burnt fried pickles and expect people to not be upset. Literally every single one is burned and has probably been refried a ton of times throughout the day. So unacceptable!
Treat the customers like they are the ones paying you...oh wait. Extremely poor service and could watch the laziness that directly represents the service. If you don't want to work don't or least hide from the customers.
Hands down ! The best Hooters I’ve been to in years. The service was quick and friendly. Our beautiful waitress Steph offered amazing service. The food was delicious and the drinks were on point.
Food wasn’t bad, I enjoyed it but it’s irritating that you still have to make reservations and they don’t space ppl out so what’s the point if ppl can still sit wherever. It’s pointless. The cocktails are like juice. I was able to drink mine straight down. Like drop the reservation rule this is hooters not some type of five star steak house or something.
I have been to this Hooters several times. And this was the WORST time by far. However, I have to commend the Supervisor or Manager on duty Mr. Raymund Hisle for his superb job. The attitudes from most of the YOUNG FEMALE staff, you could clearly see was HORRIBLE, as all he was trying to do was speak to one in a professional manner. I felt her ATTITUDE from my table towards him!! His attentiveness to my table was great, as no waitress ever came to our table and greeted us. After being seated for almost 15 minutes. And the food for one of the guest that was with me, was not cooked properly..However, Mr. Raymund did his Best to make out visit well. He even gave my Daughter a slice of cake, as that day was her Birthday!!! Helpful tip.....If visiting this Hooters it's BEST to make a reservation. As you will get seated much faster, opposed to walking in, which was to long of a wait!!!!!! That's based on the time and day I went!! Enjoy!
Second time there.. never dissapoint. My sandwich was amazing. Next time I'll venture out and try their wings.
Use to be one of my favorite places. Wow have they gone down hill in every aspect. Waited a half hour for my order until the realized it was ready the whole time and didn't notice it. Then once I got it my fries were soggy. The wings were no better than the generic ones I get in the frozen food section of my local store and microwave. But most disappointing was the clam chowder. Hooters use to have THE best. No more, I've had better out of a can. At least I have my memories if when they were great.
Terrible service and waitress was inattentive rude
We waited an entire hour. They messed up the order from the start and over charged us. $60 for a starter, 10 wings, side salad and fries. Customer service is beyond low quality. I asked for a side Caesar salad. They gave me the salad in the first picture. They corrected it but I guess the kitchen staff must have been upset to give me the second salad, which consisted of almost NO PARMESAN CHEESE. I would not recommend coming here. They don’t know how to operate during the pandemic. At ALL.