Favorite place for ice cream! My boyfriend has a peanut allergy and they always go above and beyond with safety precautions. Amazing service and workers
Every time I go here the staff are all super friendly and upbeat. The ice cream is obviously delicious, also. Highly recommended!
My favorite ice cream (I do a special mix). Alaa was super friendly and nice. The most expensive ice cream I know of though.
Last time about a few years ago the ice cream and mix ins were not fresh and flat out stale. Also today the very same thing happen! Sweet cream was on the verge of freezer burnt and the mix ins Oreo, Heath, Snickers were hard and stale tasting as well. Let me say the CS on 14th and Halsted outshines Oak Lawn with the freshness and overall quality. What a shame tsk tsk tsk!
I went Sunday to get a huge order for me and my coworkers. It was extremely busy! People were being impatient and rude. Like do you not see they are trying their best. They are tired and still moving as fast as they can. They had a line of tickets on the wall with a line out the door. I patiently waited for my order. Thank you for the order! Great staff!
We had pitched in for my coworkers cake to be made for her promotion. We specifically spelled on the receipt "Congratulations Alex". When we called to speak about how poorly it was written and ESPECIALLY the misspelling. Yasmine stated she had alot of orders along with ice cream to make this morning. The most she could do is $2 off of the order. Basically having to spend more money for money already spent. After expressing this to Yasmine she apologized and stated if we did not like the service "hopefully you can find something elsewhere better".
Even when they are busy they are trying their best I cannot stand when people complain about the service how slow it is blah blah blah they are doing the best they can let's give them support instead of bringing them down. Half of us have never worked in the food industry it's not easy at all!!! Thank u all for what u do!!
As a person who has been on both ends of the counter, I absolutely love the staff and the ice cream! This ice cream is at the top in my opinion!
This place is outstanding! Delicious ice cream and always very friendly workers. We are frequent customers!
the workers there are very annoying. all they do when they take your order is roll their eyes, not even a greeting. the ice cream looks like it was just slobbered on and is very disgusting. the workers also do not know how to handle cake work. very ashamed. will never be coming back here under no circumstance.