Dairy Queen Grill & Chill

1528 E College Ave, Normal - 61761
120 reviews
Fast Food Ice Cream & Frozen Yogurt Burgers
(309) 454-5850

Amazing deserts. Very clean and sanitary, the prices can be a little high though.

Very patient with my children, got our order right the first time! Great customer service!

The reateruant was busy but they had 10 employees on staff.the manager was running around with a horrible additude (atleast appeared to be the manager,but had an ear bud in with a gray untucked shirt )while the other workers up front were trying to get the orders out.The 4 kitchen cooks were in the back dancing.The other issue was while sitting in the dinning room the manager ran past everyone and locked the dining room at 930pm ,then screams out "we are not taking anymore orders". I understand bussiness doing stuff of this nature when they are short staffed,but wiih 10 employees,i dont understand the managers actions.The worse experience ive had at a restaurant.

Came through the drive-thru and ordered a double cheeseburger. I don't know why y'all got rid of the hamburger meat, but the gray, thaw and serve, mystery "meat" patties were absolutely disgusting. It was so bad, I will never eat at a chain Dairy Queen again. Y'all should be ashamed of yourselves, for calling that food.

Took my kiddo here for lunch after an appointment. The store was very clean, staff were welcoming and friendly. Our food was absolutely amazing and fresh. We would love to come back on a day where the weather is nice to enjoy the outdoor area.

Had placed a birthday cake order. We went for picking it up at the given time and they said that there is no such order. Even after showing them the email confirmation, they didn’t care, didn’t bother to check inside.. I had a dejected child standing next to me; but no concern shown whatsoever by the staff!

It must be an excellent place because there's always A-line but they have excellent ice cream

Food is consistently good. The inside is clean, the staff friendly. Can't ask much more from fast food. :)

Love it we go for the fish sandwiches there clean busy but calm nice atmosphere

Ordered a blizzard, a pup cup, and a sundae through the drive-thru. Paid for it at first window - didn't get a receipt. At the next window I was handed a blizzard that wasn't made correctly and a pup cup. I told them there was an item missing and the blizzard was wrong. The person at the window said they were sorry but can't ring up food at the second window. I was confused. I repeated the information. You guys messed my order up. What you gave me was incorrect. They asked for a receipt which I didn't get. The third item was never rang up and the first item was rang up incorrectly. They said I had to go through the drive-thru again to reorder the missing food (no mention of the incorrect blizzard). It took me 20 minutes to get through the drive-thru the first time I'm not waiting again for your mistake. They said hold on while they ask the manager. They came back 3 seconds later and said their manager said no so I drove away with food that I didn't want and $17 poorer. Never coming back here.