McDonald's

2151 E Laraway Rd, New Lenox - 60451
114 reviews
Fast Food Burgers Coffee & Tea
(815) 463-9471

If I could give zero stars I would. The people at the window were great. The window Mgr. Was a nightmare. I ended up going in to get my food. Even then it was a fight. Horrible. The other Mgr was dismissive.

Supposed to open at 5a but aren’t. Drove 20 minutes for nothing. I think you should contact google to update your hours. It’s really not that hard.

I have been to this location several times. They are friendly, fast, and always get my order right. The food is fresh, hot, and well prepared. ? Great job employees!!

I odered in the drive-thru for dinner tonight at about 5:20pm. When I told the cashier the bag should've been closed when she handed it to me, she look at me funny. It's cold outside today. In 1985 when I started at a McDonald's and it was in the training video, showing to close the bag to try and keep the food hot. Former McDonald's MGR.

Go here all the time and our order is always correct. Have never had an issue where something was missing. Food is very consistent. It's a busy drive thru (inside is closed) but I never find that the wait is any longer than any other drive thru restaurant, especially during a pandemic. Mobile ordering is always easy.

Go here often for take out and the staff is always friendly and the food good. Love their coffee and it's much cheaper than Starbucks. Indoor Dining is still closed due to staff shortage but when open it's very clean well tended.

Can be busy at times, but never had an incorrect order over 5 years of commuting past here. Can’t wait to see the new interior!

I highly recommend the McDonald app! Saves you a few bucks every visit

I asked for ketchup because I forgot to mention when I ordered. I pretty much always do, but forgot this time. Was met at the second window by a very rude, disrespectful young man telling me that next time I have to order at the beginning. He stated condiments are free with orders. I was taken aback. So, if they are free I shouldn't even have to ask for them then right. This young man needs a lesson on manners and how your improve your tone towards people.

Very clean, well organized, efficient, customer friendly, and the food is always served hot!