I went there in the middle of the day on a Sunday and I ordered a 4 of chicken tender. When I got them the outside was hot but the inside of the chicken was freezing. Customer service was great though Kyle Z was so nice
Dining area clean, less than 15 peopleInside, drive thru busy, great burgersChic. Tenders good had a little taste of fish. Maybe fry in it's own oil.
They need to up their cleaning procedures, my arms stuck to the edge of the table while waiting for food. Saw a customer leave and a culvers employee walk up with a spray bottle spray twice and wipe twice, at that moment I knew why my arms stuck. Asked for no mayo got extra mayo, buddy asked for walleye and got cod. Cashier took the order right but the cooks are inep or blind or just dgaf. $30 for greasy cod and extra mayo thrown together burger.
all the food l have tried has been great!
Since the pandemic started we have not eaten out. Just getting into going out again. Staff were all very nice. Great burger. Thanks.
The management is discriminatory as they refuse to serve all customers based on religious and/medical choices. The store sign should say person not wearing a medical device are PROHIBITED from entering instead of "please wear a mask". The sign should clearly state the prejudicial practice of the establishment.This store is a far representation of the welcoming hospitality Culver's is known for as the demeanor of the server made a child cry as he just wanted to enjoy eating at his favorite place. Thank you management for teaching your young employees the deplorable practice of discrimination.
Worst customer service experience ever. Placed order at 611pm received order at 655pm after husband went in to find out what was going on was given the wrong food and ignored. Not ok will not be back. New Lenox location
Great employees...especially the young lady who bought out my order..they forgot my marinara sauce and she went in and got it with no problem.
They kick everyone out that doesn't wear a mask to order. But you can take your mask off while you're eating at your table...makes a lot of sense.
The food was good. The place needs to be remodeled.