Sugar Milk Cafe

1250 W Ogden Ave, Naperville - 60563
82 reviews
Juice Bar & Smoothies Coffee & Tea Coffee Shops
(630) 857-3194

We had wonderful service and wonderful food. We’ll be back soon!

The atmosphere and decor made me feel right at homes. The delicious smells coming from the kitchen made me feel more excited about my order. Prompt service and delicious food.

All of it!! It was a great experience for my five year old little girl. Who is allergic to PN, Tree Nuts, eggs and milk. They were able to make her a awesome shake. Of course i was so excited I started crying ? ?????

I got a little taken aback by the bad reviews. They must have changed staff and updated their policies recently as we had a pretty good experience there.Menu was quite extensive and pretty fun in the way it was set up. I ordered the specialty latte (caramel and coco) and it was quite good. The Mexican omelette was great and so was the crepe the husband ordered. It would be great to have gluten free options.Our waitress was Jackie and she was very pleasant and professional. Food and drink came in good time, on a Thursday afternoon it wasn’t crowded but not empty either. No one came to rush us out and we do have to pay by the register in front.Overall it was a good visit and we will be back. It’s great to have another nice breakfast option in the area

This was such cute place to hangout!!. The coffees were delicious and we just got some cookies from the counter they were amazing as well, not to sugary at all. Wonderful ambience and beautiful people. Jackie was our server who was so patient with our order and gave us one of the best customer service!! We were big group ?!! Will surely visit again!!

The vibe and decor is awesome! They have great drink selections and decent food options for breakfast + lunch. Staff was attentive and prompt. Great service! Updated review to add photos and to say since they’ve been open to now - still great service and good.

Great atmosphere, unique menu, and delicious menu items. My friends and I enjoyed ourselves. The menu has pictures which is helpful, but no descriptions. I sensed some frustration from our server when inquiring to learn more about menu items. We never saw a bill and were told to pay upfront where we were provided with a simple total. I typically like the review the bill (and would have helped to know who in my group owed what). I plan to return again in the future.

Ugh last time I’m coming here. Bad service here. Rosa the owner was so rude. Telling us that we can start heading out if we are done. Since it apparently we were done knowing My kids where not done. My husband told her we are not in a hurry. She said well I am. I was shocked. Didn’t have words to come back. We asked for her name and she said I’m Rosa I’m the owner as she walked closer getting in my husbands face. An owner doesn’t act that way. If you can’t keep up with the service don’t work here. I understand they were busy. There was other tables to be cleaned. Why did she go after us? She is so racist. With the American people she is so humble, polite, etc etc. And this is not the first time. But I gave them a chance to prove me wrong since they were a pretty new business. After this I will not go back as much I liked this place.

I wanted to like this place, but there are some better "breakfast" places to go to. First up, the type of place is confusing. Is it a cafe? Is it a breakfast place sit down, is it a milk shake dessert place? Definitely an identity crisis. The inside was also small. This isn't to say the food and drinks are bad. The coffee and the panini I had were pretty good, albeit basic. The other really confusing concept they had here was we didn't have a designated server. And multiple employees came up asking to take our orders multiple times. Each one was nice, but we kept getting our conversation interrupted over and over and really couldn't enjoy ourselves like a normal restaurant. Then, after our meal was ending, one of the waitresses came up and "kindly" asked us to leave because of a "wait". This was at noon. No one was up front waiting, and the place was half empty. Again, another confusing concept. I get people need to also leave after a shift, but we weren't doing much but FINISHING our HOT coffee so we could leave. So that pressure put a bad taste in my mouth.Overall, I think this place should really try and figure out their identity first before doing some sore of mixed hybrid of coffee shop/breakfast restaurant/ dessert place. The food was good but basic, the coffee was good, and the milkshakes that came out looked good. The only other issues I have is the lack of milk alternatives. Just one (almond milk) and only whole milk were offered. Very disappointed, especially in this time where alternatives are highly sought after in places like this. So if you have problems with dairy, I don't recommend going.

I know everything looks like way too much sugar and sweet but really it's perfection! Everything tasted so good, even the mole chilaquiles. My daughter and I ate and finished everything you see pictured.Our Particular server was not very present but as I sat and watch I could clearly see that wasn't the case with the rest of the place as the other servers were on it and the kitchen was hustling! The place was packed when we went and you saw such a diverse crowd of all ages, I loved it.The decor of course was so cute, we love Frida. And everyone was very friendly. We'll be back.