Old Town Pour House - Naperville

1703 Freedom Dr, Naperville - 60563
557 reviews
American Beer Bar Sports Bar
(630) 448-6020

Our waitress was mediocre. She was not very knowledgeable about the food items on the menu. Seemed very disinterested about advising us on the menu. Seemed like she wanted to be somewhere else. I did not like that. There were so many flies around us that kept landing on our food. Waitress was nowhere around for us to let her know that. The food was tasty and looked appetizing. There are many other restaurants in that area that I would prefer to visit next time.

We really enjoyed the outdoor dining. The food is great! We’ll definitely come back.

Best part of experience was our waitress. She was pleasant and attentive.

Nice patio. Food was great. Not rushed. Will go back.

We ate on the patio and the noise level was moderate, nothing to complain about there. It's a great casual vibe. I had the salmon and it was outstanding! I got the smaller portion and cleaned my plate which is very rare for me. Our waitress was extremely patient with us, as we waited for 25 minutes for our third person to arrive. You won't be disappointed, if you've never been here before.

Everything was great. Hostess just forgot to confirm that I showed up for the open table reservation

We dined in their quiet, attractive & fairly-roomy courtyard-style patio. We each ordered fish & the quality was almost as good as the two nearby (and pricey) small Chicago-area chains that SPECIALIZE in seafood. The mixed veggie side (half root vegetables) was one of the BEST-Tasting veggie sides I’ve ever had at a restaurant & VERY attractive. Because I was driving, I was unable to order their several intriguing flights of beers. We will DEFINITELY come back & bring friends! BTW, unlike with Uber, I’m stingy with my stars on a 5-star scale. If this was rated from 1-10, I’d use 9s instead of 4s.

I do not want to criticize as I understand the staff shorting these days, but our service was not good at all. We waited such a long time for drinks, food, everything. We sampled a couple of beers and decided which to order and it was literally 40 minutes until we got a drink. Two different wait staff tried to give us appetizers we did not order while we waited on the one we did order. The waitress was kind and apologetic but she clearly needed help. We were compensated our appetizer and one of two that were delivered to us that we didn’t order. The food was pretty good! Great beer selection!

It was our first time there. We noticed the manager stopped at many tables including the one right next to ours and if it was their first time, she brought them a special treat. A nice gesture. Too bad she never came to our table. We liked the flights of beer which were brought to us immediately. It was a full hour later before the waitress came back to take our food order!!! We had 4 different appetizer and salad. All were delicious. Once finished eating, it was another 30 minutes before we got our check and we had to flag the waitress down to get it.

Excellent service from all staff. I am vegan but was with omnivore friends and we were all able to get very good food.