Very friendly staff knowledgeable and helpful...great selection of teas ,it's like a tea heaven ?
Friendly staff recommended a Mother's Day gift. The teas are a bit pricey, but the quality is impeccable and they variety is unmatched in the areas. It sounds strange to say, but I really enjoy their packaging of the teas. Easy to reseal and press the air out. Will be back when I need more amazing teas.
My sister and I went to Adagio Teas yesterday for the first time. We are just starting our loose-leaf tea journey and didn't know what to expect in a tea store.John immediately delivered great customer service with explaining about the store layout and the teas.John and Chloe were both so knowledgeable about the teas, guiding us when we asked about flavors and the differences between the teas.Our shopping experience was one of the best we've had and it was so refreshing to have John and Chloe making the experience so great. Customer service isn't what it used to be, but it is at Adagio in Naperville.Kudos to John and Chloe for securing two more customers. I can see why your reviews are so high.
Adagio is a great place for truly interesting tea blends. And they even let you design your own blends!
Sue I believe was the name of the employee that helped me out on Valentine’s Day for an amazing gift for my girlfriend!
This is a phenomenal location to purchase and learn about tea. I was helped by a young lady, I believe her name was Cielo. She was GREAT.While balancing an influx of customers (5+ separate groups) she explained the differences between teas, guided me to different sections of the store, and made recommendations based on my preferences.Shuffling through the store she was able to accommodate each customer quickly and with kindness. Even the slightest inconvenience was greeted with an apology by her.Her older coworker came out towards the end of my visit but I have complete confidence she would have made it work without the help. She is the embodiment of a perfect employee with passion to top it off.I highly recommend this location.My visit was on 01/02 around 1PM.
Very helpful and friendly customer service. Nice variety of tea's and herbal tea's.
Lovely little shop with lots of Tea options and accessories. Can be overwhelming at first but the employees are helpful. No public restroom.
Friendly and informative staff always willing to give you a sample of their teas. Love the layout and easy access to products. Clean well-laid out store. The selection of teas are wonderful. Love the Pu'Er Pearls and Matcha. Great variety. The Scottish Breakfast is by far my favorite. Also a caffeine free option is Elderberry Wine. Highly recommend ?
Excellent knowledgeable service and the beast read you will find anywhere.