This is my Popeyes. The staff seems to change every time I'm there, lol. They always have an attitude, except for the one new manager...but their food is on point (when they don't forget something from my order, lol). But either way, Popeyes is Popeyes and fast food is fast food and Covid ruined everything. Lol. EAT AT POPEYES!!!
Horrible staff, food and service!!They gave me old meat that I had to throw away, so I called the company to let them know, they promise to send a gift card for the inconvenience, I've been waiting for SIX MONTHS eventhough I called them three times!!!Never buy again!
Went to pickup a doordash order and stood there for 15 minutes waiting while 2 of the workers(one named Javier) would not stop talking
I would like to share for today at this location, 1790 W Algonquin Rd,. My. Prospect, IL. I wanted to have good food for today so I decided to try with other Popeyes location and this time was Awesome! The food (Tenders) and Cajun Fries and the service was great too. Mrs. Eva (Manager) took order for me and she is kind and knows what she’s doing. And I like to share for another customer who was picking mobile order while I am waiting for my food. When the customer came for pick-up, the Manager checked the receipt again before customer leaves and she found out the missing item and checked the order if all included so customer didn’t miss anything.I would give out more stars if possible. Thank you so much for the great food today!! I would definitely come this place again and will introduce to others as well. ???
Missing a sandwich and biscuit from our order, but at least they didn't charge us for those. They did forget a side for our combo. The chicken sandwich was more dry than usual
Literally just happened... ordered fries, paid, they said wait, I see them bringing food to other cars that ordered after me, waited for 25 mins, called, tried to talk to the employee they hang up mid sentence and i left. Paid for a large fry i never got and had to go back to work. During these times i have been understanding and patient (again waited 25 mins without saying a word) because i know things have been rough, but to have wasted my time, money, and gas driving there to get hung up on when i call and just ask about my order is ridiculous. Just say you are too busy, say you cant handle it, let me know there is an insane wait. But dont take my money and ignore me. It wasnt like i ordered a bunch of chicken...was literally just fries.
Food cold. Ordered shrimp basket. It was supposed to be eight pieces of butterfly shrimp, and the shrimp was so tiny and it was nothing but breading. Food was horrible and like I said it was ice cold. Still very hungry after we left. Will not be returning to this Popeyes for sure.
I've been coming to this restaurant for years. It hasn't been until recent that the new supervisor Gabrielle has shown great customer service. It doesn't matter how busy or what's going she has displayed great customer service every time. Thank you for providing great customer service!
Not the best when it comes to customer service.Food is sometimes not fully cooked.Half of the time if you come in late, they always say that they're out of this or they're out of that. So what good is this establishment if you're out of the products that you advertise to sell? WTH?!?! You only have one product (CHICKEN) and you're telling me that you're out?!?!
This location is very racist !!!I been waiting for an hr there yet Mexican clients came in the store they being serve first