Fazoli's offers good Italian style fast food, via a drive up window.My wife LOVES any kind of pasta, but due to her special needs she isn't comfortable dining out anymore. If an appointment at the hospital nearby runs into mealtime, Fazoli's is her favorite stop!The food is Americanized Italian style. Spaghetti, lasagna, ravioli, etc. The portions are large, usually about 1000 calories per meal. The pasta seems to be a pretty standard Durham, and Fazoli's uses several different types (size/shape) appropriate for each dish. The sauces are stock red and whites, good but not exciting. The meats tend to be heavy, but not bad.Fazoli's is well located, quick, convenient, and they offer food my wife loves. What more do I need?
My son and I were in Milan to meet a long-time internet friend. Our trip through town brought us the joy of discovering this Fazoli’s, store 5947, a food chain we had loved when we lived in Missouri a decade or so ago. The food today was bit disappointing … delicious! I had the grilled chicken salad and he had his standby fettuccine Alfredo. We have no complaints. Billy and Jon who served us were friendly, attentive, and actually came to check on us in the dining area! THAT is great customer service. Keep it up, guys.
I had not been there for quite a while Because I am not down near that location very often, However I did stop in on Thursday on Thursday and had a bite to eat it was quick, it was hot, It was fresh, & it was delicious there was a little gal there named Kelsey C. and she was wonderful! She helped me clean up, she was just a joy! I have a bad shoulder and she could see I needed a little help & she helped!!The food was absolutely delicious I will be back
David was excellent at offering exceptional customer service. He deserves a raise, don’t let this one go to easily. He’s going to go far in life!!! A good experience is something that is shown from the beginning to the middle and to the end… Well done David!
Customer service was simply outstanding on all levels. At a busy time the dinning room was very clean and well attended. The food was prompt, hot, and delicious. The positivity from the staff was contagious and was genuine. Can’t wait to go back!
On Saturday the manager noticed that there was an issue with my gift card. I was preparing to pay for my order when she stepped in and said she wanted to try again. She resolved the gift card issue and was apologetic for the issue. AWESOME customer service!! Thank you very much :)
Ashton B was a great help to us at dinner tonight. He made sure our order was perfect and that we were happy with everything. Very polite and attentive! We will come again!
Bought twice in 24 hours so I'm just gonna chock em both into one. Food was great. From the pizzas to the wings, pasta, salads and especially breadsticks everything was fantastic. Powerade and lemonade were aces. The only and I do mean only issue I had was not getting ranch with my salad.
I can't remember eating here in my adult life so to me it was first experience and I was very impressed! Food was great! Nice sized portions!
Food is always good! But the sauce was watered down tonight! It looks like soap not sauce