Went down from 4 star to 3 star, I asked for a extra most bestest (which is extra cheese and pepperoni default unless said otherwise) and I was given a plain pizza with extra cheese...not only that, but the workers kept getting everyone's order confused, they almost forgot my Italian bread (if I didn't remind them to give it to me)
If it was possible to leave a negative star I would. The girl at the front counter was very unprofessional and not welcoming at all. She was rude and very argumentative. My order was not ready for pick up and I had to wait. I will not be returning.
I have only had good experiences here, the store is clean and the food is fresh and the employees are friendly. Things have been taking a lot longer than usual lately and I can tell their kitchen is understaffed so I can’t ever hold that against them, times are tough.
Delicious combo pizza for decent price.
Hot and ready pizza must of sat there all day pizza was overcooked and like a rock
Good, consistent, quick, inexpensive pizza for when you just want to pick up something fast. The whole family loves pizza parties from Little Caesars.
Rudest service from the manager. I am not sure if I have his name correct but Andhy was on duty manager on 03/05/2022 evening. I ordered two large cheese pizzas online from their parking lot and forgot to add toppings. I went to the store right away and requested to add them. I also mentioned them that I will pay an additional amount that will cost me for the ingredients. The cashier said yes we will add it. Then the cashier went in to let his manager know to add them because the manager was making the pizza. The manager disagreed to add them and sent his coworker out to let me know. When I asked the cashier to call your manager, the manager did not come out instead he was speaking loudly in Spanish to his coworker. I am not sure, how the hack he became a manager if he can't speak to a customer to handle certain situations. His behavior as a manager was not so great. Also if he wants to say something, he could have spoken to me but instead, he was talking in Spanish so I am not sure what he was talking about. Little Caesars team also can check the camera how far he was talking to me and yelling in Spanish. He better learn treating customers correctly. This type of behavior can cause customer relationships with the company.Now the pizzas that he made. He made my pizzas the worst ever. I felt that he was taking his acts of revenge on my pizzas for no reason. Some parts of pizza did not have cheese on them although I ordered cheese pizzas. Also, half part of the pizza was very very thick and some parts were very very thin. I don't think pizzas should be made like that. I also have the pictures. I just could not upload them with my review. I can provide the pictures when needed with Little Caesars team.No one was wearing a mask in the store. Manager did not have a mask on so, when he was speaking loud anything could go into the pizza from his mouth. Seems like they just don't care about their customers.I could not go back to that store right away to change it or replace it because I live very far from that store.I want Little Caesars Customer Support to take a look over on my review and I will wait for your reply. It was an unexpected response from the manager. Worst experience ever in my life.
So much better serve then the Oak Lawn location actual answered their phone and took my order i first went to Oak Lawn walked in and wouldn't take my order Only online orders
Every time I come here it's 10 minutes, I thought it was a hot and ready?
Order a bacon wrapped pizza was charged for it. But received pepperoni only try to call store but they would never pick up.awful customer service never picked up. Lost another customer. And NO ONE HAD a mask on I guess they don't care about their customers