Chick-fil-A

717 E Butterfield Rd, Lombard - 60148
217 reviews
Fast Food Chicken Shop
(630) 586-0830

So nice fast food restaurant the meals is delicious and looks fresh french fries delicious. Consistently the best chicken sandwich option among the fast food joints.Overall the experience is pleasant. Great customer service and a Must try!

Very clean restaraunt. The service was excellent as it usually is with most Chick-fil-A restaurants. Although it was busy at lunch time we got in and ordered and got our food very quickly.

Since I'm a semi-vegan, I can only speak for the good shakes. However, my mom, sisters, and husband, like the chicken sandwiches, so I'm rating that part for them. But as for me the milk shakes are good. And by it being a Christian establishment, I do support them.

The food here is so disgusting. I went through the drive thru and got a chicken sandwich and a Mac and cheese. I got home and I wasn’t a fan of the sandwich, the Mac and cheese was good. About four hours later, my stomach started to growl like a tiger trapped in a cage. I could feel the flood gates opening as I scrambled to the bathroom. As soon as I sat on the toilet the full fury of my Chic-Fil-A meal roared out and destroyed my toilet. I was there for a full hour and a half. I missed a very important meeting due to this, and my toilet was clogged so bad it cracked the toilet bowl and I have to get new pipes. I would rather eat a ten pound bag of sugar free gummy bears and then run a marathon than return to this establishment.

The standards are high here and of course the food is great. I would add though that getting your fries “crispy” was never an issue until late. I used to be able to ask but now they seem to ignore it. I know it’s probably to keep the line moving but please don’t tell me the fries will be crispy from my order and they aren’t. What happened?

Good food, staff was friendly, good price? What more do you want from a fast food place? I'll be going there again.

Food was hot, order was correct! You can’t go wrong with getting Chick Fil A! Best service ever and the best chicken ever!It's very tasty food, if you're willing to wait a little more than the usual for fast food, it's worth it!

We went through the drive thru. It appeared they had plenty of staff but somehow ended up forgetting to give us all of our food. Luckily, we parked in their lot to check our order. They left out my child’s meal, and I walked back in to get it. After returning, I realized they did not give us straws with our four combo meals. Oh well. The food was still good.

I am not sure what's going on with this location lately. I have been going out of my way to come here, but they need to re-consider who runs this place.Order a couple of sandwiches and the price was 60% more expensive than usual. I asked the guy if he's sure he got the right sandwich and he said "yeah, that's how much this one comes out to."I come to the window and pick up the sandwiches. As I'm driving away I noticed that they didn't give me the right sandwiches. Instead of the "Delux", they gave me club sandwiches. I knew this because I don't eat bacon and there was clearly bacon on the sandwich. That also explains why I was overcharged by 60%.I go around and the guy who took my order is of course not there. I go straight to the window and the girl gives me an attitude. I ask for the manager (Nate.) He apologizes and takes what everyone WOULD THINK is the right order. He asks me to wait at the pick up location.I park, get my sandwiches. Guy leaves and of course knowing what had just happened, I check to make sure I got the right thing this time. Who would have thought that making sandwiches would be this difficult in 2022. Surely they can't make the same mistake twice, right? Wrong. They gave me the same exact sandwich from the first time.I go around for the THIRD TIME. I ask for Nate right away as he took my 2nd order and would know exactly what I had ordered. The girl with the attitude calls for Nate and says "it's the same dude again." Great customer service, Chick-fil-A! Wonder where you get your employees from.I ask Nate to look at the sandwich that was not just made incorrectly the first time, but also made incorrectly a second time. What are the chances of that? He looks and briefly says "sorry." I ask for a refund and this will be the last time that I'll have come to this location.

Good soup but not worth almost 9 dollars. But look at the pic and do you.