Domino's Pizza

571 Collins St, Joliet - 60432
119 reviews
Pizza
(815) 722-3313

This is my 3rd I think time ordering online from Dominoes. I have not been disappointed yet. Thank yall.

Made an order for my teams lunch at 11:30. Called the store at 01:30 to ask what was taking so long. The employee argued over the order time and then refunded the entire purchase. I now have a team of employees with no lunch. I have never been let down by a business this bad in my life. They didn't even apologize or give a reason on the phone. I attempted to contact regional customer support but it is not possible to lodge complaints with anyone but the store itself. Please make sure you have a back up dinner planned before ordering from here.

I've ordered from this location a few times over some years and I've had no major concerns. My orders are usually accurate and fresh. The delivery times are pretty accurate on the delivery tracker system. I would recommend to friends.

Location gave my paid order to a different customer. Now i have to want for my order for a second time. Unacceptable.

This Domino's customer service is horrible. They do not honor coupons or care about losing customers. This store needs new management. I will be taking my business to another location. I wish I could give Them -1 star.

I have never had any problem with this location. Amazing and fast service. They never take long to deliver any of my orders and are extremely nice.

Our kids could eat at this establishment daily. Thanks for giving outstanding delivery customer service. On every delivery.

They rarely get the orders correct, there’s always a missing topping or drink, but they are quick to try to make things right. Customer service is good and the drivers are always nice and polite.

even though the app tells customers specifically that your will be made and delivered if placed before 11pm. i made my order at 10:40pm and got a phone call from a female giving me excuses to not make it. "we've been closing early since thursday because of ummm... yea we're short on product." i understand, its the end of your shift and you want to go home, but a job is a job. if your shift ends at 11pm and the rule is that if theres an incoming purchase, you have to do your job. i used to frequent Dominoes with high tips. not anymore. i'll find somwwhere else to buy from.

Super frustrated!!!! We have ordered from this location about 2 to 3 times a month for years. (My wife likes them) And in all honesty they goof up about 45 to 55 percent of our orders. They try to make it right, but usually they make it worse first. But tonight really ticked me off! First of all, they goofed our order up. I got a bbq chicken pizza, but there was barely any chicken on it. Not even enough to get a piece on each slice of chicken. They also forgot to bring all our garlic butter. Secondly the delivery driver either came unprepared or just out and out lied and said he didn't have enough change. Now we were going to give him a 5.00 tip. We just asked him to break a 20.00 he said he couldn't and only gave us a few bucks back and left. Finally we called to talk to someone about this and they hung up on us twice. And not like we called and yelled nd screamed. They literally picked up said hello and just hung up on me. Totally rude and annoying. This place is the worst. I have given them chances time after time and they still manage to shoot themselves in the foot. I hope someone contacts us about this.