McDonald's

2270 W Higgins Rd, Hoffman Estates - 60169
140 reviews
Fast Food Coffee & Tea Burgers
(847) 843-0380

This is absolutely the worst McDonald's. I wasn't going to post anything, But I feel it's my duty to warn you. Not only are they as slow as they can be, But they can't get an order right. I was there Sunday night and they thought it was funny when they screwed up an order. And rudely talked to supposedly by the manager. Stay away from this McDonald's

The worst experience ever the owner should fire these employees who cooked these. The Indian girl at the front desk drive thru gave me this food and even looked as if she had part in this horrible food service. I'm sure they wouldn't eat this food themselves nor would they give it to their families this is horrible and corporate should know about this as well as the community !

The dining area is open but the employees here take it upon themselves to lock the doors when they don’t want to work the dine in and only want to work the drive-through. When you walk by you can see customers in there eating which is really confusing and they don’t even put a sign on the door. The least they can do is put a sign up so people Don’t waste their time trying to go in.

I was planning on dining in with my daughter, however when we walked in the restaurant it was very dirty, there were spills, fries on the floor, the tables were nasty. Before it was nice and clean now it’s terrible and the staff is quite rude.

Their food is good and fresh, but make sure you guys always check your food because I just got a piece of plastic in my McChicken

This restaurant is NOT caring if someone has special needs. Went at 10:25 . Most mcdonalds serve lunch at 10:30. Guy tells me they start at 11. Tried to get chicken nuggets and fries for my daughter with autism and they would not even compromise or think about helping us. I will make sure my friends and family never support this restaurant.

This location has the longest drive through. I bought a nuggets and ask bbq sauce. When I pick it up they told me there’s no bbq . I told them to put ranch. The lady said yes she will put in the bag. End up no sauce in my bag. WORST EXPERIENCE EVER

This review is ONLY for me Adrian in the drive through window. Omg he was the best drive through person I’ve ever seen. Great vibe, great customer service.

First off, the staff was great! They were very welcoming and helped give detailed suggestions. Very well organized and accessible restaurant. Has a modern feel and plenty of space to sit and eat comfortably. They offer generous meals and for affordable prices. We enjoyed the menu a lot. We tried the Fries, and they were delicious! Incredible selection of sandwiches! Highly recommend looking at the menu and picking whichever sandwich stands out. Food is fresh and flavorful. It's clean and appears well- maintained. Will definitely come back

Although it is a fast food restaurant, the staff make it a great experience.I was going through the drive through and (I can't for the life of me recall their names) they honestly made my day. Super friendly and willing to make intuitive conversation when waiting for the food.Give everyone here a raise, best customer service i have received at a fast food drive-thru