One of the worst Dunkin store. I was there last weekend with my family store was busy, there was a long queue, understandable because of the weekend. Lady at the counter was very rude and busy with her cell phone typing....(cell phone allowed at counter??) and there was a long queue of customers.When it was my turn I saw that she was collecting all the dunkin points in her PERSONAL CELL PHONE. She didn't even ask me and scanned her own DUNKIN APP QR Code. Not sure if this is allowed or not ???? and she did the same thing with all the customers who did not had a dunkin app to collect points.Looks like employees are scamming the store owner....FYI: store owner about the scam...
The standard fare. Slowish service as one person was managing. Yummy and sinful donuts, as always. :)
Only dunkin donut in America that doesn’t have 2 for 6 croissant deal.
I stopped in last night at 8:43pm and was told that they were able to make a caramel cappuccino blast because they were closing. I understand that the employee had already started cleaning up for the night, but I wasn't just walking in 2 minutes before closing
First time trying dunkin donuts didn't like it so much, there is not a big varite of dounts I thought they will have much more , the staff is nice and friendly, in the picture the kind I tryed the best one was the Boston kreme , they said download the app will get free coffee so I did download it, the coupon is 2$ off coffee valied form 2-5 pm so this is not a free coffee I couldn't even use the 2$ off because I went in the morning
They served my coffee in 2 minutes. Obviously it was slow when I walked in but I live in Schaumburg and this is the place I always visit. Clean, fast, friendly!!!!!Definitely recommended!
Could not order on the app and pick up in store. I had to order at counter so i reduced my order and I was not given a receipt. MASK POLICY WAS NOT ENFORCED AT ALL. This location just seems to be failing at it all, such a shame for a prime location. I'll be going to the one down the road from now on seems like nothing has improved at this location the few times I've come in last month.
I wanted to pickup an iced coffee before work around 6:30 pm and I waited for nearly 3-5 mins but no one showed up at the counter to take the order in fact I could hear loud singing behind somewhere in the kitchen area. Also once the boy was sitting right by the counter with loud music on his headphones and didn’t even know I was waiting there for him to look up and take my order. It’s a shame that you are losing your customers.
I wanted to pickup an iced coffee before work around 6:30 pm and I waited for nearly 3-5 mins but no one showed up at the counter to take the order in fact I could hear loud singing behind somewhere in the kitchen area. Also once the boy was sitting right by the counter with loud music on his headphones and didn’t even know I was waiting there for him to look up and take my order. It’s a shame that you are losing your customers.
Staff is good. Only complaint that water tap was unnecessary running even though they were not using. Its lot of waste of water