Starbucks

7105 Grand Ave, Gurnee - 60031
119 reviews
Coffee Shops Coffee & Tea Coffee
(847) 855-1623

Oh my gosh, I can't believe there's actually in Starbucks which is quiet, clean, and mellow during rush hour business. What a pleasure!The staff was so friendly and calm. The space was so clean and the music was an "ease into the morning" mix.So many customers just walked in and stepped up to the pick-up counter and found their pre-ordered, prepaid items and walked out. It was kind of cool to the efficiency but disappointing that they did not even say thank you to me staff. I guess it's just a new era of typical Starbucks customers.In the hour that I was there, I only experienced one stereotypical, self-absorbed, me-me-me Sbux customer...and she was even probably quieter because of the environment.My mocha was hot and yummy -- the consistency you can expect from Sbux anywhere!

This was a white mocha no whip. Somehow another drinks fruit or syrup was mixed in. We think?!?

One more. Went the other day, tried to order something to eat. After the Third try of them saying they dos not have It, they told me they were out of many things, so I told them to tell me what things they actually had.

I love this location so much! I’ve had a few issues with delivery orders (not Starbucks related) and the store has always been so helpful with figuring them out. The staff is so friendly!!

This was the first time I had to wait longer than 5 - 8 minutes to receive my Coffee and Cheese Danish

For its size ands staffing I expected to be out of there faster, especially since I ordered ahead online.

My favorite Starbucks. Wonderful people work here. This store doesn't have drive through and there are easier ways to get coffee in the morning but the staff is so amazing, it's worth the inconvenience to get out of my car. Especially Emilie, the nicest person in the world.

My favorite Starbucks. Wonderful people work here. This store doesn't have drive through and there are easier ways to get coffee in the morning but the staff is so amazing, it's worth the inconvenience to get out of my car. Especially Emilie, the nicest person in the world.

I have given three chances. I won't be back.All three of my last visits I have ordered the same thing as I always do. Cold brew. This Starbucks does not serve cold brew, if you order it they just give you iced coffee with a cold brew sticker. If they are actually brewing it, my guess is that they top off with iced coffee instead of water, completely ruining it.The people are nice enough, but it is BS to serve one product and call it something else. At this point someone will have to convince me they have changed because I won't waste my time or money again.

I was once again well served by my Starbucks pros. No 5th Star because of no drive thru.