Red Lobster has deteriorated. While many restaurants are experiencing staff shortages, this Red Lobster is hanging by a thread. You can feel the low morale as soon as you walk into the lobby.
poor food quality. manager don't seem to care beside making excuse will probably not go back there at this location. food extremely oily and buttery and soup had no taste. small quality for the price just overall dissatisfied
My kids love this place! Their seafood is simple but delicious. We usually share seafarer fest and add bacon wrapped scallops and grilled shrimps for the main dish. For the appetizer, we order fried calamari, and crab stuffed shrimp rangoon. Service has always been great. We will definitely come back again when we’re craving a seafood lunch/dinner.
Worst experience I’ve had at Red Lobster. Cold coffee, cold crab legs, cold mozzarella sticks, cold burger. Got our biscuits but had to wait 20 minutes to get our drinks. Constantly had to tell our server about items missing. Cob webs in the corners. Don’t even think about a refill you won’t get one. Oh and the creamer in a coffee mug was definitely nothing I’ve seen before.
Michael was our waiter. He did a wonderful job.
Luckily I used open table to put my party on the list (I did this like 1.5 hrs in advance) otherwise we would have to wait like 1:30 when we arrived for our 6:15 dinner. The food was petty good and and in large quantity. We ordered the Seafarer's plate and it was really good. My daughter ordered the shrimp linguini. She's a picky one but enjoyed it! The staff were really friendly and helpful. The server comp'd a salad for my daughter and a birthday sunday for my son. Over all a really good experience. Would definately go back. One comment I would have is that the booth was kinda cramped. I am a bigger guy, but my kids are quite small. With jackets ect, kinda tight.
Crab legs were delicious. Waitress was super nice and on her toes. Brought me ice cream for my birthday and asked if I wanted them to sing. I said no and Im glad she asked before doing. Very clean and well kept. Ate for 3 people and drinks. About $120.
Luckily I used open table to put my party on the list (I did this like 1.5 hrs in advance) otherwise we would have to wait like 1:30 when we arrived for our 6:15 dinner. The food was petty good and and in large quantity. We ordered the Seafarer's plate and it was really good. My daughter ordered the shrimp linguini. She's a picky one but enjoyed it! The staff were really friendly and helpful. The server comp'd a salad for my daughter and a birthday sunday for my son. Over all a really good experience. Would definately go back. One comment I would have is that the booth was kinda cramped. I am a bigger guy, but my kids are quite small. With jackets ect, kinda tight.
It was a warm Sunday in midst of winter and we were fortunate enough to get a table after a long wait. Our server was an amazing person and that was the only good part of our visit. It was evident that the restaurant was short on staff. The food felt completely off as they couldn’t handle the number of orders they had received. Everything we had ordered and even the biscuits felt that they weren’t fresh.
Not worth the money….At arrival we were “welcomed” by the saddest person you can imagine. Bad day? May be… everyone has the right to have one… but when your job is literally “welcome” customers to your environment, that’s all you have to do. Not even looking at you when talking crosses the rudeness line in my opinion.But then we had the best waitress we could under the circumstances. She was nice, friendly and quick with the service.However… the food… ? not worth the money guys… we ordered three appetizers and the quality was so poor that not only we didn’t finish but we decided to not even go for the lobster dishes. The mussels were extremely salty, the tortilla chips that came with the dip were soggy. The dip was super heavy and hardly anything else than melted cheese. The coconut shrimps tho were ok, but if you order, do not try the sauce. Here comes the bill and ? almost $70 (tip included) and one cocktail…I am giving two stars for the great service by the waitress. We will not try this restaurant chain ever again.