By far the best Burger King I've ever been to. Food was freshly cooked and very good
Says open but no one is there yet all the lights and everything is on. Terrible service
Okay service.
Ripped us off, their cash register charged us twice and they told us not to worry. That it won’t go through.After a few days i notice it went through. I came back and showed them my bank statement on my phone and they refused to refund my money. They want a paper copy. Maybe they should have told me that so I didn’t drive back to the mall for nothing. Wasting my time and gas. They are making it hard to refund all the people they double charged that day hoping they won’t come back for their money. I will be notifying corporate and my bank to dispute those charges. It may not be much money but it’s the horrible customer service is what bothers me. The situation was handled very unprofessionally. A simple solution was to only take cash when they knowingly knew the card readers were having issues. They told us “oh yea it’s been doing that all day but don’t worry it won’t go through twice” I can only imagine how many people got charged twice.This was at the Burger King inside the Gurnee Mills Mall.