Starbucks

102 Biesterfield Rd, Elk Grove Village - 60007
105 reviews
Coffee Shops Coffee & Tea Coffee
(847) 593-3252

I understand it’s busy at Starbucks, but I always hope the customer service is good. We all have bad days and busy days. My drink wasn’t correct (extremely overly sweet), and when I tried to nicely ask the baristas making the drinks, I was quickly cut off and the one was little rude. I didn’t want a whole new drink, just a side of milk so I could add it in. The guy at the register was super friendly though… otherwise this would be 2 stars. I usually don’t go to this Starbucks and won’t be anymore.

There is always a bunch of cars lined up waiting at the drive through. They are really slow, most mornings I can’t get my order due to the long waits

My only concern is pricing. Seriously, over $10 for two medium drinks? Going to be out reach to be able to go there.

Employees were rude. I asked for a straw she told me I couldn’t get one because I didn’t order a Frappuccino.

Top notch baristas and high quality service. By far my favorite starbies

Typical Starbucks. You know what to expect if you drink coffee. Friendly, young staff.

Great customer service. Keep Steven he's the best.

I had a $10 gift card & wanted to try a certain sandwich but they were sold out at 430pm. So then I just ordered a random egg sandwich & it was pretty nasty. I also got a pumpkin cheesecake muffin that was pretty good. And some average run of the mill small hot chocolate... Price for the 3 items was over $10 so I had to pay extra. ?

This location has a great staff but the location's drive-thru is abysmal with the line weaving through into the parking lot of another strip mall and directly in front of a standalone ATM.

My family will not support discrimination against members of community starting January 3rd 2022!