I get there 10 minutes before the place closes and I try to open both doors and both were already locked 10 minutes before 5 and I go through the drive through and I ask if I could order through there because they locked their doors early and then she explains that they closed because the cashier is counting the money and besides the whole conversation I could barely even hear her and the time was 4:56. How are they going to make another schedule to close early, and close before the new schedule. There's a reason why out of all places they could work at they work at Taco Bell.
I went there today around 5:30pm and it was pretty busy but the young gentleman in the drive-thru were so polite and courteous and made my food in a timely manner. I was just amazed how nice they were because sometimes at fast food restaurants (like the Burger King on Randall Rd. near Target) they act as if you’re bothering them and you can’t even get a simple “Hello”. But I was very happy when I left and I hope their management sees this and rewards them. BTW the new fried cheese chalupa is ???!
Best t bell around south Elgin. Quick, and they get there orders right, and stay open late!
I do not normally eat at Taco Bell. So, I look up their menu an item for $2.00. When I get to the drive thru, the menu shows it is $2.69. So I ask the girl if it is cheaper to order online than through the drive thru and explained the discrepancy. She said "I don't know." I asked her if she could find out. She was not able to give me an answer to what I believe is a simple, straight-forward question. I was concerned about the people making my food and the quality of the preparations, so I left.
I dont know what it is but the taco bell on Randall rd always has problems, lack of workers, then the fryer is broken, then the registers are out ...crazy ...
They did not get my order right and didn't even cut the quesadilla I will not be back there
Update May 2022: the service is literally non-existant here. Photo says it all.2019 review: Been waiting in the drive thru for 20 minutes now, still 3 cars in front of me...
The one in Elgin off of McClean is Horrible, they have gotten my order wrong twice now and no one wants to answer the phone.
Is there anything in that place that's not spicy as hell????? And sometimes they take forever to give you your order, yesterday they had ua waiting for 15 minutes! Fast food? Sure... NOT!
So says they open at 8 A.M. So I went to order through the drive-thru at 8:15 A.M. and over the intercom it says they are closed which was confusing because the opening time according to their hours says they should be open.