Seems like they don't want to cook anything an hour before closing. They don't have much ready, it's easier to ask what they do have available instead of trying to go through the whole menu and get told they don't have it or it's going to be a long wait.On top of that getting frustrated with the customer because we are asking for stuff they don't have. Asked for a combo they DID have and didn't bother asking what we wanted to drink.
Ordered 3piece meal, got home and had only 2 pieces. Plus no silverware included. Order taker was rude.
I ordered KFC through doordash and got the large chicken popcorn. It was literally inedible. It’s so hard to tell from the photos but they were rock hard. I don’t even think there was any chicken in really any of them, it was like just fried nothing. They were like nasty rock hard croutons. I broke apart the biggest one and you can see how disgusting it looks. I wondered how they could serve this to someone, but I realized it’s because it was Doordash and they think they wouldn’t have to deal with my reaction. I didn’t even know what to do it was so disgusting. Keep driving to the next KFC or go somewhere else. These people don’t value your money or care if you can even eat their food.
One of the worst KFC I’ve ever been too. Never have I ever had chicken from here that was actually good. My 69 year old father goes here for nostalgia and honestly the people who work here are incredibly rude. They always give him chicken that is greasy af, has the skin falling off or super soggy. Had to post this because I’m tired of the staff doing a terrible job.this place use to be great a decade ago
very bad service I bought a box of 16 and they only gave me 13 and they did not give me a receipt how can I claim... Check your pieces
I ordered KFC through doordash and got the large chicken popcorn. It was literally inedible. It’s so hard to tell from the photos but they were rock hard. I don’t even think there was any chicken in really any of them, it was like just fried nothing. They were like nasty rock hard croutons. I broke apart the biggest one and you can see how disgusting it looks. I wondered how they could serve this to someone, but I realized it’s because it was Doordash and they think they wouldn’t have to deal with my reaction. I didn’t even know what to do it was so disgusting. Keep driving to the next KFC or go somewhere else. These people don’t value your money or care if you can even eat their food.
Had really bad service and manager was extremely rude and gave us all of our order wrong
They never have original recipe before they close ,if there's something on the menu you should have it till you close, its like going to McDonald's abd asking for a cheeseburger and they tell you they don't have any right now!! Happened more than once done with this KFC
Chicken was greasy .outside looks like a dump . place looks out dated. We got inside, but the lobby was closed. Under staffed...only had 3 employees..we only go there because its the closest around, and the one in carpentersville suçked and we always had an issued, and has been closed..
Elgin KFC ? The Best! ? Great Costumer Service! ??