Baskin-Robbins

1730 N State St, Elgin - 60123
27 reviews
Ice Cream Shop
(847) 531-8700

I have gone there numerous times in the last 5 years. I have always been disappointed and have continued to allow for individual errors. Unfortunately, not any staff ever served an acceptable chocolate shake. Just went yesterday and for a small and medium shake costing $12+, I received a light chocolate milky shake. Barely chocolate in flavor or color and very thin. Last visit to that location. No improvement over the years! I don’t recommend

Rachet looking girl said how can I help you? I was not ready, still looking at the menu meanwhile she's rolling her eyes and doing noise with her nails on the counter and then she walked away ..Saturday 830 pm. Just in case you want to know who she is

Today I brought my daughter in to getbice cream to carry out. She ordered her ice cream in a dish. We weren't offered a spoon, but there was a metal cylinder that had four spoons left in it next to the cash register. The bowls were facing up/out, you know, where all the other customers must have been touching them all day. I asked the cashier if she had other spoons available. She said no. I said, "These are here with the bowls facing out so everyone must have been touching them all day." She looked at me blankly. Even under normal circumstances, this spoon arrangement is not hygienic, but you'd think that a year into a pandemic, restaurants would be used to not having things that go directly into customers mouths be touched by all the other customers all day long. And it was rude for the cashier to pretend that the restaurant had only those four spoons left to its name.

Let's just say DD can never go wrong with me.

It's usually around 3:30AM that I'm filling my tank and my dunkin coffee. The girls working this shift have been excellent and they have been doing a great job since the beginning of the pandemic. Awesome job ladies!

It's usually around 3:30AM that I'm filling my tank and my dunkin coffee. The girls working this shift have been excellent and they have been doing a great job since the beginning of the pandemic. Awesome job ladies!

Poor management

App is very user friendly. Staff is kind.

Delicious ice cream ?Prices are good ??

Love their ice cream cakes