Disappointing and Unexpected ChangesI visited the Edwardsville, IL Papa Murphy’s to pick up my usual 10/12 dollar Tuesday pizza. It was 10:35 a.m. This is normally a straightforward visit that I have done for years.Today was different. After my prospective pizza was rung up, the lady preparing the pizzas announced to me “There are five pizzas ahead of you; you’ll have to wait.” This was a first but I normally do not mind waiting for a quality product, but I would still have liked to have known ahead of time where I was in the pizza assembly line. As I stood and watched a pizza being prepared, I saw for the first time a pizza crust being taken out of its cellophane already prepped with tomato paste and cheese. The cheese did not look fresh at all and I was not sure if the tomato paste had soaked into the crust or not.Unfortunately, none of what I saw looked appealing and I asked to cancel my order and receive a refund. Both of which were successful. From Edwardsville I drove 17 miles to the Papa Murphy‘s location in O’Fallon, IL. Perhaps I wasted time and gas but I was able to get a totally freshly made pizza there.Brian B.
Great pizza, great cost
Great pizza fast service
Great prices love Tuesday special
Quick, excellent service and delicious pizza. Fantastic!
Still not use to take it home and bake it
Great way to get pizza.
Quick service, great help
Love Tuesdays, Any large pizza $10.00
Great customer service, good deals, yummy food.