Sometimes fast, sometimes slow and most of the time no good customer service at this location. 87% of the staff present themselves as if they don't want to be at work.
Absolutely great service! Wonderful work ethic and attitude! Can’t believe the service I received at this store. This location was very convenient and the service was fast and friendly. You cant go wrong with KFC.
I want to give a HUGE SHOUT OUT to the entire KFC team in Des Plaines, for supporting us in donating some delicious chicken and sides for one of our Make-A-Wish celebrations! We celebrated our wish child last week who had asked for a puppy and in the midst of getting everything ready for the grand reveal, I stopped by the store and they kindly donated food towards our cause. The celebration was a success and we feel so grateful to your entire team at KFC! ? #payitforward A caring heart makes the difference. It started from the kindness of the manager’s heart. THANK YOU!?
KFC is my number one chicken place. They have the best mashed potatoes and gravy. The famous bowl is my favorite. Good food. Competent friendly staff. They rarely get an oder wrong. Thats more than you can say for most fast food restarants these days.
Ordered on the app. Order was suppose to be ready at 7pm. The app. said it was ready to pick up. I showed up at 7:08 and I was told they were out of chicken and it would take 20 minutes. I asked for a refund and they said I had to do it in the app. There was no where in the app. to ask for a refund and they didn't know how to do it. I had to settle for what I didn't want.
Not crispy at all as it suppose to be KFC must be fresh and crispy please improve the food as this is not acceptable
I love the food and the people. Like anywhere you have to be specific in what your ordering. Just like you and I people make mistakes but the food is always fresh and the service was really fantastic, friendly staff too. The original recipe crust is so mouth-watering and their infamous coleslaw and mashed potatoes with gravy, so good and delicious. I've waiting a little minutes to served the food, but it is okay for me because they provided the best quality of food . They served the food hot. The whole atmosphere was great. And the store was really clean. It was great experience eating at KFC . Highly recommended.
Original recipe still very good, the wings are kind of small but overall chicken was great ?....
I thought I was in 1988 when I remembered how going to a fast food restaurant was a treat and a reward. The service was great and the food was on point. I sat and ate in store and viewed the surrounding area as I dined and didn't want to leave . They are by far one of the best I visited in years! I'm not from the area but if I return they on my list to visit...
Prices are way too high. Great food horrible prices. Corporate really needs to drop prices. Everyone I know loves KFC and like myself go there less due to prices. I and my family and friends would go more often if there were way better family meal prices. KFC is delicious but come on over $25 for a 8 or 10 piece chicken??? No thanks