Dunkin'

1080 E Oakton St, Des Plaines - 60018
104 reviews
Coffee Shops Donuts Coffee & Tea
(847) 296-4579

Worst Dunkin ever ! Been here multiple times and had a bad experience every time ! Workers are creepy and I don’t recommend coming here !

Terrible service, long wait at the counter for no reason, several employees walked past without even acknowledging. Employees swearing at one another instead of helping customers. Shut this place down.

Favorite dunkin location, staff is very friendly.

Lemonade was more Ice than lemonade. Drank entire thing and now I have a cup of ice. Was out of every type of donuts except the plain ones but still charged me full price for a Boston Cream. Skip and go elsewhere.

Staff seemed confused and disoriented...maybe a sugar high? Donuts were far from fresh, likely 2 days old I I was guessing. Overall, an abysmal failure for such a simple pastry creation.

This is my favorite Dunkin on the NW side. Staff is always friendly, they are fast and efficient.

We ordered a 15 piece munchkins but they gave us 20.

Always gets my coffee right!⬅️⬅️ I posted that 2 years ago... yea it'll be right, If I go inside or order at the drive thru during the daytime... at night... the guy NEVER gets my coffee right... EVER... n I've been going here for years...Figured I'd try the uber eats version...Waaaay worse...I ordered a large HOT French vanilla coffee 4 creams 4 sugars... my order never changes... what did I get? A large ICED coffee no sugar maybe a cream or 2...SMFH.... NOT TO MENTION, I JUST PAID 12 BUCKS FOR AN INCORRECT ORDER!!! Coffee's normally 2-3 bucks but I ordered on uber eats...Then he WON'T answer the phone to correct your order... I'm so dun w this guy!!So if u want good, hot and FRESH DD coffee from this place and for your order to be correct, DO NOT GO AT NIGHT...!!

We're carrying on with Covid-19 to the extreme, thanks to Pritzker in Illinois. If you want to run a business like this coffee shop, Dunkin, open your doors. We all don't want to sit in a drive through lane. I left, they're not the only place in town selling coffee. 2 girls before me left, 2 guys after I showed up, we all left, in a span of 3 minutes. Don't complain about having trouble making ends meet, if you won't open your door!!

Ordered uber eats breakfast for my staff. We received all of our items but 3 out of the four items were made wrong. We also got a leaking cup that cause me to lose quite a bit of my drink. It was disappointing. Uber Eats made it right, but won't order from this location again