Very Very bad place ? ?And not good ice cream. Vary old and Becareful!! Guys!!
First of all: PAY YOUR EMPLOYEES.Second: good ice cream, the employee was nice, we enjoyed everything.
Drive thru was 24/7, Cappucino Blast was delicious.
Place is closed, site needs updated.
I spent a lot of money here getting my kids ice cream and a milkshake for my husband and I. The strawberry milkshake my husband ordered tasted like frozen milk oh, it had absolutely no strawberry taste whatsoever. My milkshake was okay, a little bit too milky and had no whip cream on either one. I will never come to this one again, I was extremely disappointed.
Good staff
We’ve been going to baskin Robbins in Des Plaines and Andy helped us few times. We were impressed with his politeness! He is a great employee, fast and precise.Way to go Andy!!!
Everything I asked for on the menu in front of me wasn’t on the menu anymore. I ended up with just a cone and two scoops. Then our order was messed up as well. We had to spend more money. I do not recommend the location in Des Plaines on Rand rd in Illinois. I usually love going to Baskin Robbins though.
This place is one of my favorite Dunkin Donuts & Baskin robins stores. It is huge with ample inside seating. Employees were courteous and very customer-oriented. Particularly, I would like to recognize Andy. I ordered a Take-Home Kits just before they were closing via App and by the time I reached, it was 5mins past their closing time, but Andy was waiting for us, I was very impressed by this kind of great customer service. Keep up the good job...
The pralines and cream ice cream was delicious!!! So much caramel in it too, I will definitely be back this summer!