Subway

2472 Sycamore Rd Suite 16, DeKalb - 60115
50 reviews
Sandwich Shop
(815) 754-7827

Consistent with quality, accuracy, speed and friendliness. Always happy with this location! I even drive out of my way sometimes to come here because it’s my favorite Subway in the area

Fast service and the staff is really nice! It's in a popular location so there is a lot of other shopping near by.

I had a terrible experience at this Subway this morning. I placed an order for pickup on my way to work and when I walked into the store the order was not there even though it said it was ready. The manager told me someone had already picked up my order even though I said it wasn’t me and they showed me a picture of someone picking up my order. They refused to remake my order or give me a refund even though I wasn’t the one to pick it up because all that mattered to them was someone had already taken it. This is very bogus now I’m running late to work with no lunch. Wish I could give 0 stars.

I went to get a sandwich at this subway, the gentleman was nice enough but the women seemed very irritated. And I believe they own the buisness. But it has been told to us by previous employees that employees do not get the tips but the owners keep all tips. Checking out she'd asked me about a tip and I told her no tip, knowing what we've been told.I felt her irritation was because of no tip, anyway she was upset with me about something. Won't go back.

This subway is the best one out of the whole county, almost every weekend I come here to eat. I get the same thing every weekend and I never regret it.

Just so the customers know tips go to the manager. The workers told me that tips go to the manager. Great customer service.

Great subway store. Sandwiches were made nicely and the service was quick. The store was clean.

this was one of the cleanest subway I have been to. I am impressed with the service. I ordered 4 foot long sandwiches and they were all done quickly and the 2 girls were courteous and wrapped the sandwiches quickly I also ordered 3 sprites and one coke bottle one thing I did not see which I could have bought was the Sun Chips. They had a variety of chips but not the ones I love.

Always get good service and fresh ingredients.

The workers do not greet you when you come in. Neither one of the workers acted like they wanted to make my sandwich. Eventually ‘Maddie’ ended up making it but she acts like she’s doing you a favor by making it. Terrible customer service.