McDonald's

962 W Eldorado St, Decatur - 62522
138 reviews
Fast Food Burgers Coffee & Tea
(217) 422-8149

Nasty!!!! Trash all over the floor and the manager just stepping over it and walking on it. This place needs shut down. (Pics taken from drivethru window)

Chicken nuggets were not hot and seemed like they had been sitting in the warmer awhile. They also would not honer my mobile order and my kids had to pay when they picked up food which I had paid already on the app bc they said my phone wasn't near restaurant but I ordered and paid for food on app and sent my kids to pick it up what's the big deal? Why can't someone pick up a paid for order ? They canceled online so I only paid once but then they had to wait for cold food I don't understand fix that on ur app please

First time I have been to this McDonald's, I usually order lg Fry and a sundae cup full with tartar sauce. I pay extra for the tartar sauce $2.00, it's usually I get a a full size. But the mgr was racist and only filled it not even halfway. The mgr was black and he doesn't like white people. I won't go back to that McDonald's ever again.. there are racist out there so dont go to this McDonald's..

Good clean restaurant, I eat here often as it’s close to my residence and you can’t beat some of fathers rewards deals you get through their app…4/5 stars because sometimes the crew members act as if they don’t want to be there…which hey I get it…but it’s a job…put that fake smile on!

Got our order wrong multiple times. Workers were rude. It was a chaotic night, I understand that, but you shouldn't take your frustrations out on your customers.

Food was typical McD, nothing special. The nice thing is they have kiosks so you can browse and order your food on your own. There are 4 kiosks plus the cashier.

Cant get you in and out quickly and they rarely get order correct if you order for more than 1 person.

Easily the very worst experience I’ve ever had at any McDonald’s. Extremely long wait in the drive through, they were busy so no biggie in my opinion. Order my food and the woman taking my order was very unfriendly. Arrive at the first window and pay, she hands me back my card and as I’m saying thank you just closes the window on me. Next window I receive my food and get an equally rude treatment from that employee. Get back to my hotel and my “Crispy Chicken sandwich” is burnt, it was so dark I initially thought they’d accidentally given me the spicy chicken sandwich. Chicken was burnt and so dried out it was inedible, my fries appeared to have black pepper on them which was odd. I know times are tough for the service industry and I’m a very patient, tolerant person but this was beyond the pale. Absolutely terrible experience all the way around and I’d recommend that everyone avoid this location.

Ask for a sandwich plain and you get everything on it. Must be super hard to make a sandwich plain.

Easily the very worst experience I’ve ever had at any McDonald’s. Extremely long wait in the drive through, they were busy so no biggie in my opinion. Order my food and the woman taking my order was very unfriendly. Arrive at the first window and pay, she hands me back my card and as I’m saying thank you just closes the window on me. Next window I receive my food and get an equally rude treatment from that employee. Get back to my hotel and my “Crispy Chicken sandwich” is burnt, it was so dark I initially thought they’d accidentally given me the spicy chicken sandwich. Chicken was burnt and so dried out it was inedible, my fries appeared to have black pepper on them which was odd. I know times are tough for the service industry and I’m a very patient, tolerant person but this was beyond the pale. Absolutely terrible experience all the way around and I’d recommend that everyone avoid this location.